Document Processor

Aston CarterLinn Township, IA
$19 - $21Hybrid

About The Position

This role supports financial advisors by processing paperwork, updating account information, and making sure client data is accurate. If you enjoy detail-oriented work, staying organized, and working with spreadsheets and systems, this could be a great fit. You'll spend most of your day reviewing documents, entering and verifying information, tracking work in Excel, and helping ensure account transactions are handled correctly and on time.

Requirements

  • High school diploma or equivalent.
  • At least 6 months of experience in financial services, banking, wealth management, or a similar environment.
  • Strong Microsoft Excel and Microsoft Office skills.
  • Excellent attention to detail and accuracy.
  • Comfortable processing a high volume of paperwork and transactions.
  • Ability to work across multiple computer systems at once.
  • Strong organization and time-management skills.
  • Basic understanding of financial services, investments, or brokerage operations.
  • Ability to identify problems and help find solutions.

Nice To Haves

  • Experience working in a financial operations, banking, or back-office support role.
  • Experience maintaining account records or processing financial transactions.
  • Familiarity with investment platforms, trading systems, or advisory tools.
  • Experience reconciling data between multiple systems.
  • Strong communication skills and the ability to explain processes clearly to others.

Responsibilities

  • Review and process account paperwork and financial documents.
  • Track tasks and workloads using Excel and other internal systems.
  • Handle a high volume of transactions accurately and efficiently.
  • Update client and account information in multiple systems.
  • Verify data, troubleshoot discrepancies, and correct errors when needed.
  • Process requests such as account updates, account closures, and investment-related changes.
  • Work with advisors to ensure paperwork is completed correctly.
  • Follow established procedures and compliance requirements.
  • Support ongoing projects related to company acquisitions and system integrations.
  • Assist with the rollout of new financial products and programs.
  • Monitor reports and account activity to ensure information remains accurate.
  • Learn company platforms and become a go-to resource for operational processes.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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