Document Processing Specialist

Ricoh Americas HoldingsPhoenix, AZ
Onsite

About The Position

This role is focused on high-volume document preparation, scanning, and data entry in a structured, repetitive environment. The position supports on-site operations by processing physical files into digital formats according to strict customer specifications. The Specialist will work in a sedentary, desk-based setting alongside a small team and on-site management. The majority of the day is spent preparing documents, scanning, indexing files, and entering data into Excel with a high level of accuracy and consistency. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager.

Requirements

  • High school diploma or GED
  • 1-2 years of related work experience
  • Basic computer skills including proficiency in MS Office Suite

Nice To Haves

  • Some related copy job experience is preferred
  • Prior experience in data entry, document processing, or office support preferred
  • Comfortable working in a repetitive, process-oriented role for extended periods
  • Proficiency with computers, including Microsoft Excel and data input systems
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a small team
  • Good organizational and time management skills
  • Ability to follow structured procedures and customer-specific instructions
  • May require valid driver's license and minimum levels of auto insurance coverage per Ricoh

Responsibilities

  • Retrieve and transport physical files to designated processing areas
  • Prepare documents for scanning (removing staples, organizing, separating pages, etc.)
  • Scan individual documents according to specific customer requirements
  • Perform high-volume data entry and indexing into Excel or other systems
  • Ensure accuracy and completeness of scanned files and entered data
  • Conduct quality checks and basic audits of processed documents
  • Count, track, and organize boxes and files throughout the workflow
  • Maintain organized workstations and proper file handling procedures
  • Work consistently within a repetitive, process-driven environment
  • Collaborate with on-site team members and management to meet daily production targets
  • Perform basic troubleshooting of scanning equipment (e.g., clearing jams)
  • Maintain logs and records related to work completed
  • Assist with general administrative or operational tasks as needed
  • Follow all data handling and confidentiality guidelines
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