Document Management Specialist - Part Time - 20 hours/week

Kaniksu Community Health • Sandpoint, ID

4d • Onsite

About The Position

Kaniksu Community Health is seeking a Part-Time Document Management Specialist to join their team. This role is essential in managing patient records and administrative documents, ensuring accuracy, security, and compliance with regulations. The specialist will work within a Patient Centered Medical Home (PCMH) team, providing excellent customer service and an exceptional patient experience. This is an onsite position in Sandpoint, ID, requiring 20 hours per week.

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
• Knowledge of HIPAA and other applicable privacy/confidentiality regulations.
• High school diploma or equivalent required.
• Minimum 2 years of experience in document management, records management, or health information management—preferably in a healthcare or nonprofit setting.
• Experience with Electronic Health Record (EHR) systems and document imaging software required.
• Strong organizational skills with high attention to accuracy and detail.
• Ability to manage multiple priorities and meet deadlines in a busy environment.
• Excellent communication and interpersonal skills for working across departments.

Nice To Haves

• Associate’s degree or higher highly regarded.
• NextGen and/or Athena experience a plus.

Responsibilities

• Maintain accurate and secure physical and electronic filing systems for patient records, administrative documents, contracts, and other clinic files.
• Index, scan, and upload incoming documents into Athena and/or NextGen.
• Monitor document lifecycle to ensure proper retention, archival, and disposal in accordance with clinic policies and legal requirements.
• Track and update document control logs to reflect status, revisions, and approvals.
• Ensure all document handling processes comply with HIPAA, HRSA, and other regulatory requirements.
• Answer phone calls for multiple clinics.
• Assist in internal audits by preparing requested documentation and verifying record accuracy.
• Always maintain confidentiality and security of sensitive information.
• Serve as the primary point of contact for document retrieval requests from staff and providers.
• Provide training and guidance to staff on document submission, scanning standards, and retention policies.
• Collaborate with IT to troubleshoot document storage and access issues.
• Work with Quality Team to maintain readiness for audits and site visits.
• Responsible for relating well to people from diverse ethnic and cultural backgrounds and for having empathy for patients with demonstrated ability to treat them with dignity and respect.

Benefits

• In-house medical, dental, or behavioral health services
• Year round, affordable on-site childcare at KCH Kid’s Club

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED