Document Management & Migration Specialist

Fusion Advanced Technology • Baltimore, MD

3d

About The Position

This role is responsible for processing incoming and outgoing documents, ensuring image quality, and applying indexing/metadata rules. A key aspect of the position involves supporting the migration of documents and images from existing repositories to the operational support environment. The specialist will also perform document quality checks, reconciliation, and handle exceptions. Maintaining chain-of-custody for sensitive records and managing document return/shredding procedures are crucial. Additionally, the role supports retrieval requests for various departments and troubleshoots migration issues by collaborating with technical and operations leads.

Requirements

• High school diploma required
• Three or more years of experience in document management, records handling, imaging, scanning, indexing, quality control, or data migration support.
• 3+ years total relevant experience
• 2+ years in document management, imaging, scanning, indexing, records handling, or migration support.

Nice To Haves

• Associate degree preferred
• Direct OnBase, CCATS-adjacent records work, Maryland public program migration, or high-volume public-sector document operations experience preferred.
• Experience with OnBase or another enterprise document management platform.
• Experience with metadata standards, record retrieval, and document QC.
• Experience with migration, reconciliation, or high-volume file processing.
• Experience in government, healthcare, education, or benefits records environments.

Responsibilities

• Process incoming and outgoing documents, confirm image quality, and apply indexing/metadata rules.
• Support migration of documents and images from incumbent repositories to the operational support environment.
• Perform document quality checks, reconciliation, and exception handling.
• Maintain chain-of-custody discipline for sensitive records and original document return/shredding procedures where needed.
• Support retrieval requests for operations, QA, hearings, and audits.
• Document migration issues and work with technical or operations leads to resolve them.

Benefits

• medical
• dental
• vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED