DOCUMENT IMAGING MANAGER

Arizona Department of Administration • Phoenix, AZ

21h • $50,000 - $54,864 • Onsite

About The Position

The Department of Economic Security (DES), Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Document Imaging Manager with the Centralized Mailroom and Imaging (CMI) Unit. This position is responsible for supervising a unit of staff in the imaging and file room/records area and ensuring compliance with federal requirements of confidentiality relating to handling and retention of child support documents.

Requirements

• Strong understanding of principles and practices of leadership and team motivation.
• Federal, State and agency laws, regulations, rules and policies governing the appropriate work assignment.
• Administrative process for collecting child support payments; practices and procedures applicable to child support enforcement activities.
• General knowledge of the legal system and related terminology.
• Applications of automated office devices and systems.
• Applying effective leadership techniques; coaching and mentoring staff.
• Experience organizing work assignments to meet objectives and goals.
• Analyzing and recommending resolutions to problems.
• Excellent communication skills (both oral and written).
• Establishing interpersonal relationships with leadership, direct reports and internal/external customers.
• Learn the child support enforcement case management, policy and procedures.
• Independently supervise a team utilizing tools and concepts of the Arizona Management System.
• Accurately analyze high volume of information, relevant legal and factual issues.
• Apply judgement in the determination and application of appropriate legal remedies.
• Organize and control long and short-term projects.
• Build collaborative relationships with others.
• Work with established guidelines and follow set policies and procedures as related to job duties to ensure timeliness, data reliability and accuracy.

Nice To Haves

• Experience in leadership, organizing/processing workflow.

Responsibilities

• Schedule and set workload priorities.
• Coach and mentor staff.
• Conduct timely performance evaluations and discipline of personnel within the assigned unit.
• Evaluate quality and timeliness of work product.
• Implement procedural changes and monitor efficiency.
• Ensuring accuracy and timeliness of imaging and records retention activities.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed