Document Handling Specialist

DCM Services • Bloomington, MN

1d • $18 - $20 • Onsite

About The Position

DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We’re committed to hiring a diverse workforce to contribute to driving our organization forward. Diversity drives creativity, new ideas, innovation and industry excellence. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first.

Requirements

• High school diploma
• Computer proficiency with Microsoft Office Suite (Word, Excel and Outlook)
• Fast, accurate typing skills: using the touch typing system is a plus
• Analytical and problem-solving skills
• Excellent communication skills, both verbal and written
• Strong attention to detail
• Interpersonal skills

Nice To Haves

• AA Degree preferred, and/or equivalent experience

Responsibilities

• Liaison between internal staff and clients
• Processes document requests received via FACS queue, email, phone or verbal from external and internal requestors
• Follow Company, and client specific requirements when processing requests to ensure compliance
• Follows up on document requests with clients
• Processes documents when received including, updating system of record following compliance, Company, and client specific requirements
• Preps documents for scanning and indexing to appropriate account(s)
• Distributes documents to either internal or external requestor
• Responsible for quality control process to ensure correct documents sent to correct party
• Maintains spreadsheets with client contact and availability information
• Updates Connect procedures as necessary
• Understand and adhere to Company information, security and privacy responsibilities as detailed in the Information Resource Usage Policy, Staff Manual, and client-specific publications.

Benefits

• 4 weeks of Paid Time off (PTO)
• monthly bonuses
• holiday pay
• 401k company match
• company paid short-term and long-term disability insurance
• flexible schedule
• free food
• casual dress code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED