Documentation Control

Duke Energy • Raleigh, NC

3d • Hybrid

About The Position

The Document Control Specialist II supports the management of controlled documents throughout their lifecycle. The role works with document owners, authors, and subject matter experts to maintain accurate, current documentation and ensure compliance with established document management standards. It coordinates document reviews and approvals, manages version control, assigns document numbers, and supports publication, archival, and cancellation activities. The position maintains document repositories, tracks review schedules and document status, and supports audit readiness by keeping complete documentation records. It communicates review requirements and deadlines, responds to document-related requests, and provides guidance on document management processes and standards.

The position also partners with stakeholders to develop and update standard operating procedures, process maps, job aids, and related documentation. This involves facilitating working sessions, gathering stakeholder input, incorporating feedback, and ensuring documents align with approved processes and organizational requirements. The position is hybrid, with three days onsite, and is listed for Raleigh, North Carolina, with other locations also noted.

Requirements

• Bachelor’s degree.
• Experience in process documentation or a related field.
• Strong organizational, communication, and facilitation skills.
• Proficiency in Visio and Microsoft Office.

Nice To Haves

• Experience working with multiple stakeholders.
• Experience managing competing priorities.

Responsibilities

• Coordinate controlled-document reviews and manage approvals.
• Maintain document version control and assign document numbers.
• Support document publication, archival, and cancellation activities.
• Maintain document repositories and track review schedules and document status.
• Maintain complete documentation records to support audit readiness.
• Communicate review requirements and deadlines, respond to document-related requests, and provide guidance on document management processes and standards.
• Partner with stakeholders to develop and update standard operating procedures, process maps, job aids, and related documentation.
• Facilitate working sessions, gather stakeholder input, incorporate feedback, and ensure documents align with approved processes and organizational requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level