Document Compliance Specialist

Ushers / Aalberts surface technologies-machining solutions • Greenville, SC

4d • Onsite

About The Position

We’re looking for a Document Compliance Specialist to own our quality documentation and keep our systems audit-ready, accurate, and rock-solid. This role involves managing the full lifecycle of quality documents, ensuring compliance with ISO 9001 and internal standards, and converting paper processes into streamlined digital workflows. The specialist will ensure inspection records, certifications, and quality paperwork are complete and compliant. This is a high-impact role with real visibility across the organization, offering the opportunity to improve systems, not just maintain them, within a stable manufacturing environment with room to grow.

Requirements

• 3–5 years in manufacturing, quality, or compliance documentation
• Experience with ERP systems and document control processes
• Sharp attention to detail and strong organizational skills
• Comfortable juggling multiple priorities without losing accuracy
• Solid communication skills and a collaborative mindset
• Associate or Bachelor’s degree (or equivalent experience)
• Ability to work independently; to make good, sound, and timely decisions; to exercise proper judgment and discretion
• Ability to manage multiple priorities with keen attention to detail, strong analytical and reasoning skills
• Ability to understand, track, organize and successfully complete multiple tasks and projects
• Ability to effectively communicate and interact diplomatically with employees, customers, and associates
• Ability to handle and process information in a timely and confidential manner
• Ability to sustain high energy and enthusiasm with the appropriate level of urgency as needed
• Ability to read, interpret and understand all manner of accounting and financial regulations, contracts, forms, etc.
• Ability to learn and accurately use all company computer quality-related software programs
• Ability to utilize Microsoft Office products such as Excel, Word, Outlook, and PowerPoint
• Ability to demonstrate proficiency of using enterprise resource planning (ERP) system
• Ability to receive and understand training by various methods: i.e., oral, written, on-the-job, computer-based, etc.
• Ability to create and maintain documentation for reports, procedures, and databases
• Excellent writing/speaking skills and the ability to communicate professionally, objectively, and effectively
• Sufficient ability to read, write and speak in English and be understood; and to follow instructions
• Sufficient visual acuity (corrected) to be able to read and view paperwork, printouts, ledgers, computer screens, etc.
• Sufficient manual dexterity to type and operate office equipment as related to the fulfilling assigned duties
• Ability to understand and fully support the company Mission, Safety and Quality policies to the letter of each

Nice To Haves

• Opportunity to improve systems, not just maintain them
• A team that actually appreciates people who “get the details right”

Responsibilities

• Manage the full lifecycle of quality documents (create, revise, approve, archive)
• Keep ISO 9001 and internal standards on point
• Maintain revision control and record retention in ERP and databases
• Partner with Quality, Engineering, Manufacturing, and Shipping to fix documentation gaps
• Prep documentation for audits and customer requirements
• Convert paper processes into streamlined digital workflows
• Ensure inspection records, certifications, and quality paperwork are complete and compliant
• Oversee the full document life cycle, including creation, review, approval, distribution, revision, archiving, and removal of obsolete versions.
• Control, manage, and maintain all Quality documentation, including procedures, work instructions, and forms
• Conduct regular internal audits of documentation processes to identify areas for improvement or non-compliance
• Maintain accurate revision control of documents to ensure the latest, approved versions are in the applicable network folders
• Manage the record retention schedule and secure storage of quality records
• Ensure standard templates are established, controlled, and updated for each level of documentation
• Work with all departments to provide documentation requirement guidance, resolve documentation issues and standardize documentation processes
• Identify potential gaps in process documentation, work with and Engineering (Quality & Manufacturing) to ensure that missing documents, correct/update current documents, etc. are implemented
• Assist in the preparation for external audits by providing necessary documentation and records
• Finalizing inspections for all document related verifications and/or creation: Verification of applicable records are on file and conforming, creation of certifications, issuing new Tickets, etc.
• Collects, reviews, manages, and supplies required records for Qualification requirements for Quality Engineering: material test reports, subtier certifications, NDT records, etc.
• ERP documentation development – transitioning paper-based inspection forms into electronic-based for specific ERP Routing operations (RI’s IP’s & FI’s)
• Ensure Records are properly identified, organized and readily available upon request
• Perform other document-related administrative duties as assigned
• Interfaces with Quality, Manufacturing, Engineering, and Shipping to resolve documentation discrepancies
• Provides guidance on documentation requirements, forms, and record keeping expectations
• Ensures quality paperwork aligns with routers, inspection criteria, and customer flow downs
• Supports continuous improvement efforts related to document accuracy, efficiency, and standardization
• Receive and understand daily job assignments, priorities, and work instructions
• Organize, clean, and maintain work area to promote neatness
• Assure all department work centers and related areas are safely maintained, clean, and organized
• Performs all work within the scope of abilities under all quality and safety policies and practices
• Establish and maintain effective, positive, and professional communication with all co-workers
• Willingly performs other duties as trained and able

Benefits

• Stable manufacturing environment with room to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree