Document Administration – Title Specialist II (On-site)

Servicing • Coppell, TX

12d • Onsite

About The Position

The Document Administration Title Specialist II is responsible for reviewing, preparing, executing, and recording mortgage documentation to ensure clear chain of title of loans serviced by Newrez/Shellpoint Mortgage Servicing (SMS). The Document Administration Title Specialist II will work directly with borrowers, clients, investors, and servicing/originations partners to review and evaluate requests, abstract land records, available collateral and originations documents and investor/client/guarantor servicing guides to ensure the appropriate documents are prepared, recorded, or filed. The Document Administration Title Specialist II communicates heavily with borrowers, legal, compliance, custodians and servicing and originations partners to facilitate all serving document related needs in a timely manner. The Document Administration Title Specialist II is expected to have an intermediate working knowledge of all systems, investor requirements, mortgage documents and land records abstracting. They should be able to provide feedback to senior team members and leadership about possible issues. They should be able complete their workload with limited input from supervisors while acting as a resource for more junior team members.

Requirements

• High school diploma or equivalent, required.
• 2-4 years’ experience in Document Administration or Mortgage Servicing or similar field.
• Intermediate understanding of mortgage servicing and originations – Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned).
• Intermediate knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, and vendor systems.
• Intermediate knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and surveys/plat maps.
• Intermediate knowledge of documents used to perfect security interest, transfer ownership and modify, subordinate, assume or correct existing mortgage documents.
• Intermediate knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
• Intermediate knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
• Ability to handle confidential material in a professional, ethical manner.
• Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
• Professional communication skills – written & verbal.
• Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
• Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
• Proficient knowledge of MS Office: Word, Excel & Outlook.
• Ability to merge, summarize and present data using excel functions such as pivot tables and formulas.
• Research & analytical skills to comprehend applicable state laws.
• All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Nice To Haves

• Associates or bachelor’s degree preferred.
• Prior year performance evaluation of 3.3 or better. (Internal candidates only)
• Direct Supervisor recommendation. (Internal candidates only)

Responsibilities

• Review/abstract land records, title reports and available mortgage related documents to determine documents needed to perfect security interest, transfer ownership, or complete a borrower requested land transaction (Assumption, Partial Release, Subordination).
• Identify, process, and prepare required documents (Lien Release, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Modifications, Legal Description Corrections, Assumptions, Subordinations, Corrective Documents, etc.) for loans serviced by Newrez/Shellpoint Mortgage Servicing with various levels of complexity.
• Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards within specific task SLAs.
• Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
• Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
• Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
• Prepare required reporting – management, investor, vendor, etc.
• Complete bulk updates to the Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
• Administer and audit MERS system, signing authority, and MERS executed documents to ensure compliance with MERS membership rules.
• Review and process exception reporting at various stages of the inventory and check-in/check-out process.
• Complete monthly inventory audits with custodians, file centers and the onsite file room.
• Performs related duties as assigned by supervisor.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED