Doctor's Assistant - Willing to Train!

Clarkson Eyecare•Frisco, TX

8h•Onsite

About The Position

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist. The role involves embracing and executing our Total Patient Experience to build relationships with all patients while delivering great medical support. It requires compliance with all company policies and procedures, including HIPAA, and practicing urgency at all times, valuing the patient's and doctor's time and schedule. The technician will operate various optical equipment, follow scripting for testing, clean examination equipment, interact with all levels of employees courteously and professionally, and perform general office duties and cleaning as assigned. The position requires consistently creating a positive work environment by being team-oriented and patient-focused, with a commitment to work hours that meet business needs, which may include weekends, schedule changes, or extended schedules.

Requirements

High School Diploma or GED Equivalent
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Favorable result on Background Check
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Must be able to provide proof of identity and right to work in the United States
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Nice To Haves

Previous medical office experience preferred
Previous ophthalmic experience strongly preferred

Responsibilities

Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requests
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Comply with all company policies and procedures including HIPAA
Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
Clean all examination equipment including tonometer tip
Ability to interact with all levels of employees in a courteous, professional manner at all time
General office duties and cleaning to be assigned by manager
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule