Doctor's Assistant/Department Coordinator for Emergency Department

VCA Animal HospitalsWalnut Creek, CA
$24 - $25Onsite

About The Position

VCA Encina Veterinary Medical Center is seeking a Doctor's Assistant with a passion for customer service and patient care to join their team. This is a crucial role in a busy, state-of-the-art animal hospital that also serves as a teaching hospital. The position involves a variety of administrative and client-facing tasks to ensure efficient and speedy care for patients. The hospital offers a rewarding environment with a diverse caseload and opportunities for learning and skill development.

Requirements

  • Animal experience
  • Customer service experience
  • Minimum of 1-3 years of current veterinary hospital experience (preferably in emergency or specialty veterinary medicine, though not a must)
  • Any customer service experience is welcomed

Responsibilities

  • Answering phones
  • Making appointments
  • Checking clients in and out
  • Speaking with clients regarding their pets and family
  • Creating and managing estimates for diagnostics and treatments
  • Rooming clients and patients
  • Obtaining temperature and weight of pets
  • Acting as a liaison between doctor and client
  • Accurately filling medications for patients

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K plan
  • Allowances for uniforms
  • Allowances for CE (continuing education)
  • Vacation days
  • Holiday pay
  • Personal veterinary care discounts
  • Generous employee pet discounts
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