Dock Supervisor - Miami International Airport (MIACG3)

PrimeFlight Aviation Services•Miami, FL

5d•Onsite

About The Position

The Dock Supervisor is tasked with overseeing the entire dock operations, ensuring efficient, safe, and timely loading and unloading of aircraft. This position involves managing a team of dock agents, coordinating with ground crew, and liaising with flight staff to streamline cargo and baggage handling processes. You will enforce strict adherence to safety regulations and operational protocols, and will be responsible for troubleshooting and resolving any logistical challenges that arise during dock operations. Additionally, you will conduct regular performance evaluations, provide training and guidance to their team, and maintain accurate operational records to optimize the overall efficiency and safety of airport dock activities.

Requirements

18 years of age or older
Must be legally authorized to work in the country of employment.
Communicate effectively in English (reading, writing, speaking)
Must hold a valid driver's license.
1 year experience as a Dock Lead
1 year dock agent experience
Knowledge of the Aviation Industry
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
May need to reach with arms and grasp with hands
May need to push, pull
May need to crawl and crouch, at times, in confined tight spaces
May need to bend, stretch, squat, kneel
May need to climb and work at elevated heights
Exposure to moderate and at times high noise levels
Exposure to Biohazards and/or Chemicals
Exposure to outdoor elements
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Responsibilities

Supervise dock operations, including overseeing the loading and unloading of aircraft cargo and baggage
Manage and lead a team of dock agents, providing training, guidance, and performance evaluations
Ensure strict adherence to safety and security procedures during all dock activities
Coordinate with flight operations, ground crew, and other relevant teams for efficient workflow
Oversee the proper use and maintenance of ground support equipment
Implement operational strategies to enhance efficiency and reduce turnaround times
Conduct regular inspections to ensure cargo and baggage are handled according to regulations
Resolve issues and challenges that arise in dock operations promptly
Monitor and report on the productivity and efficiency of dock activities
Enforce compliance with company policies and industry regulations among the team
Assist in the planning and execution of emergency response procedures at the dock
Maintain accurate records and documentation of all dock operations
Facilitate effective communication within the team and across departments
Contribute to continuous improvement initiatives for dock operations
Ensure the dock area is organized, clean, and compliant with safety standards
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management