Dock Lead - Miami International Airport (MIACG3)
About The Position
The Dock Lead is responsible for supervising and leading the dock agent team in the efficient and safe handling of aircraft loading and unloading processes at the airport docks. This role involves coordinating closely with ground staff, flight crews, and other operational teams to ensure timely and accurate movement of luggage, cargo, and supplies to and from the aircraft. You will ensure adherence to safety protocols and operational guidelines, while also troubleshooting and resolving any logistical or operational issues that arise. Additionally, you are responsible for training and mentoring dock agents, managing shift schedules, and maintaining accurate records and reports of dock activities to ensure seamless airport operations.
Requirements
- 18 years of age or older
- Must be legally authorized to work in the country of employment.
- Must hold a valid driver's license.
- Communicate effectively in English (reading, writing, speaking)
- 1 year experience as a dock agent
- Knowledge of the Aviation Industry
- Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
- Effectively communicate with colleagues and clients, both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
- Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
Responsibilities
- Oversee and coordinate dock operations, including the loading and unloading of cargo and baggage
- Lead and supervise a team of dock agents, providing guidance and training as necessary
- Ensure adherence to safety and security protocols by all team members during dock operations
- Monitor the efficiency and effectiveness of cargo and baggage handling processes
- Liaise with airline representatives, ground crew, and other stakeholders for operational coordination
- Manage the allocation and use of ground support equipment such as tugs and conveyor belts
- Conduct regular inspections of cargo and baggage for damage or security concerns
- Resolve operational issues and challenges that arise at the dock
- Exemplify PrimeFlight customer service and safety standards
- Perform any additional duties as assigned by management
Benefits
- 401(k) with matching
- health, dental, vision, and life insurance
- paid time off
- growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
