Freedom Boat Club - Dock Master at Lake Eloise, FL (Seasonal Now-Aug/Sept)
About The Position
During our peak season, March through August, we need your help in creating remarkable member experiences on the water. If you are someone who loves being outdoors and near the water and working in an upbeat, fun team environment, we want to hear from you! As part of the talented Freedom Boat Club dock operations team, you will be a customer-focused team member. We are looking for friendly and upbeat individuals to greet members and work on the docks. This position is temporary and seasonal (ends in August/September) and requires availability on weekdays, weekends, and holidays.
Requirements
- Pass a background check and drug screen
- Valid driver’s license and good driving record
- High school diploma
- At least 18 years of age
- Strong communication and customer service skills
- Ability to maintain a calm, positive attitude during periods of high activity
- Positive, cooperative attitude with the capability of working unsupervised
- Ability to read and manipulate handheld tablets
- Adhere to all safety policies
Nice To Haves
- Experience in or around boats
Responsibilities
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Thank guests with genuine appreciation
- Make and answer telephone calls using appropriate etiquette
- Manage the check-in and check-out process using a handheld tablet
- Perform equipment checks to make sure all necessary equipment is functional and on board
- Clean and maintain vessels and Club location according to company standards
- Daily clerical work to prepare reservation system, fuel logs, and weather reports
- Familiarize yourself with local waters in order to provide basic guidance to members
- Speak with others using clear and professional language
- Ensure uniform and personal appearance are clean and professional
- Follow all company policies and procedures
- Maintain confidentiality of proprietary information
- Perform other reasonable job duties as requested by supervisors
Benefits
- 401k Retirement Savings Plan benefit offering (up to 4% match)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
