Freedom Boat Club - Dock Master at Homestead Black Point Marina, FL

Brunswick Corporation•Homestead, FL

1d•Onsite

About The Position

Freedom Boat Club, a division of Brunswick Corporation, is seeking a customer-focused Dock Master to join their dock operations team at Homestead Black Point Marina, FL. Brunswick is a global marine leader committed to innovation and transforming experiences on the water. Freedom Boat Club, founded in 1989, is the world's largest members-only boat club, with over 400 locations. They provide a 'Boating Made Simple' experience by handling fueling, cleaning, and maintenance for their members. This part-time position involves working outside and near the water, greeting members, managing check-ins/check-outs, maintaining vessels, and performing daily clerical tasks. The role is ideal for friendly, upbeat individuals with a passion for marine recreation who can deliver exceptional service and work effectively within a united team.

Requirements

Pass a background check and drug screen
Valid driver’s license and good driving record
High school diploma
At least 18 years of age
Strong communication and customer service skills
Ability to maintain a calm, positive attitude during periods of high activity
Positive, cooperative attitude with the capability of working unsupervised
Ability to read and manipulate handheld tablets
Adhere to all safety policies

Nice To Haves

Experience in or around boats

Responsibilities

Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Make and answer telephone calls using appropriate etiquette
Manage the check-in and check-out process using a handheld tablet
Perform equipment checks to make sure all necessary equipment is functional and on board
Clean and maintain vessels and Club location according to company standards
Daily clerical work to prepare reservation system, fuel logs, and weather reports
Familiarize yourself with local waters in order to provide basic guidance to members
Speak with others using clear and professional language
Ensure uniform and personal appearance are clean and professional
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Perform other reasonable job duties as requested by supervisors