Freedom Boat Club - Dock Master at Homosassa Springs Marina, FL (Full-Time)

Brunswick Corporation • Homosassa, FL

1d • Onsite

About The Position

This position is for a customer-focused Dock Master at Freedom Boat Club's Homosassa Springs Marina, FL location. As part of the dock operations team, the individual will greet members, manage check-ins/check-outs, maintain vessels and the club location, and perform daily clerical work. The role requires availability on weekdays, weekends, and holidays. Freedom Boat Club, a division of Brunswick Corporation, is the world’s largest members-only boat club, founded in 1989. It offers a "Boating Made Simple" experience by handling fueling, cleaning, and maintenance for its members across 400+ locations. Brunswick is a global marine leader committed to innovation and challenging conventions, offering various career and growth opportunities.

Requirements

• Pass a background check and drug screen
• Valid driver’s license and good driving record
• High school diploma
• At least 18 years of age
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised
• Ability to read and manipulate handheld tablets
• Adhere to all safety policies

Nice To Haves

• Experience in or around boats

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to make sure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Daily clerical work to prepare reservation system, fuel logs, and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Benefits

• 401k (up to 4% match)
• wellbeing program
• product purchase discounts
• growth opportunities within and across our many brands

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees