Dock & Door Technician

LiftOne•Chattanooga, TN

6d•Onsite

About The Position

The Dock and Door Road Technician is responsible for troubleshooting, diagnosing and repairing loading dock and doors. This position is also responsible for performing all assigned preventative maintenance on customer equipment and recommending service as needed. Proper processing of paperwork is required at the completion of each job. The Dock and Door Road Technician will also be responsible for a company-owned service van and will be required to maintain the van and parts inventory it carries.

Requirements

High school diploma, G.E.D. or tech school graduate preferred
Must be a certified welder or able to obtain certification within the first 30 days of being hired.
Successful completion of the welder apprentice level or three years welding experience.
Ability to read and comprehend regulations and instructions written in the locally applicable language(s).
Ability to perform duties at elevated heights
Demonstrated ability to repair equipment per skill level
Basic Computer/Tablet knowledge (Microsoft and Apple operating systems)
Valid driver license and clean driving record must be maintained throughout employment
Demonstrates exceptional customer service skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine correspondence.
Ability to calculate figures and amounts such as discounts, percentages, and ability to perform these operations using addition, subtraction, multiplication, and division. Ability to understand weight measurement, volume, and distance
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Identifying the general problem based on customer concern and testing to locate the failure
Completing the appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properly
Driving to and from locations (customer sites, parts pickups, etc.) to address on-site needs the customer.
Making necessary repairs (with customer approval) and other basic maintenance as needed
Processing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented, and each repair is itemized
Follows all safety procedures in performing work as well as company policies
Properly identify and order all necessary replacement parts
Other duties may be assigned