Dock & Door Installation Technician

The Raymond CorporationJeffersontown, KY
Hybrid

About The Position

At Raymond Storage Concepts, we don’t just install equipment — we help our customers keep their operations moving safely, efficiently, and confidently. As a Dock & Door Install Technician, you’ll play a critical role installing dock and door systems that support warehouses, distribution centers, and facilities across our region. This is a hands-on, skilled trade role for someone who takes pride in quality workmanship, values safety, and enjoys seeing the direct impact of their work. Raymond Storage Concepts is a leading provider of customized material handling solutions, focused on optimizing warehouse operations and fleet performance. We proudly serve Ohio, Kentucky, Southeast Indiana, and West Virginia as an authorized sales and service center for The Raymond Corporation, a global leader in material handling innovation. Headquartered in Cincinnati, with regional locations in Columbus and Louisville, we’re known for our technical expertise, strong culture, and commitment to doing what’s right — for our customers and our people.

Requirements

  • High school diploma or equivalent
  • Valid driver’s license with a clean driving record
  • Residence within the designated service area
  • Ability to lift 75 lbs. or more

Nice To Haves

  • 1–3 years of dock & door, installation, or related mechanical experience preferred
  • Strong mechanical aptitude and troubleshooting skills
  • Welding and cutting torch experience preferred
  • Experience operating lift trucks and scissor lifts preferred
  • Basic knowledge of electrical systems, motor controls, and/or hydraulics preferred
  • Excellent customer service and communication skills
  • Strong time management and organizational skills

Responsibilities

  • Install dock and door equipment efficiently and accurately while following all safety regulations and company procedures
  • Complete and maintain all required safety training and equipment certifications
  • Meet performance goals related to labor efficiency, work completion, and quality
  • Maintain a clean, organized service truck, tools, uniforms, and inventory
  • Accurately document all work performed and submit paperwork in a timely manner
  • Partner with Parts, Sales, and Operations teams to ensure customer needs are met
  • Communicate professionally with customers and internal teams, representing RSC with integrity
  • Promote service maintenance programs and support the RSC brand through excellent customer interactions
  • Remain flexible with scheduling to support customer needs
  • Drive safely throughout the service territory and maintain a clean driving record
  • Demonstrate sound judgment, accountability, and a positive, professional attitude
  • Perform other duties as assigned by leadership

Benefits

  • Competitive hourly pay
  • Company service truck, tools, and uniforms
  • Strong safety culture and professional standards
  • Stable, growing organization with long-term career opportunities
  • Team-focused environment built on accountability, trust, and respect
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