Dock Coordinator
About The Position
The Dock Coordinator is responsible for monitoring and facilitating workflow to maximize efficient loading processes. This role involves assisting in mitigating obstacles during loading, ensuring all pallets are staged correctly, and supporting customer service in investigations. The coordinator also plays a key role in assembling paperwork, verifying trailers, and assisting loaders to ensure proper loading sequence, weight distribution, and timely departures. Additionally, this position supports the Shipping Specialist in managing dock workflow and assists the audit team with order accuracy and quality checks. Forklift operation and other tasks may be required.
Requirements
- High school diploma required.
- 2-5 years of progressive distribution experience.
- Should possess excellent organizational and planning skills.
- Should have 2-5 years’ work experience as a loader (checker).
- Should possess excellent interpersonal and customer service skills.
- Must be able to communicate with all employees and carriers honestly and with respect.
- Prior truck loading experience.
- Ability to recognize, report, and mitigate improper loading techniques.
Nice To Haves
- Mainframe, Triceps, and PowerYard operational experience preferred.
Responsibilities
- Monitor and facilitate workflow to maximize efficient loading processes.
- Assist in mitigating obstacles presented during the loading process (i.e. locating pallets, getting pallets picked, and trailer issues).
- Must work in a safe manner adhering to all company safety guidelines.
- Assist in weekly load audits for quality and accuracy.
- Accountable for all pallets of all commodities being staged for loading.
- Assist customer service in the investigation of missing or mishandled pallets.
- Assist in assembling paperwork and verify that the proper trailer is backed into the dock for loading.
- Assist loaders in the loading of product on trailers in proper sequence, making sure that weight is distributed evenly and comply with government weight standards.
- Ensure leave times are met for all outbound loads.
- Assist Shipping Specialist with managing workflow for all docks.
- Assist audit team with checks for accuracy and quality of customer orders.
- May be required to operate a forklift, pallet jack, or other tasks as necessary.
- Must have excellent self-motivation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
