1st Shift Dock Controller M-F, 7:30AM-3:30PM

CJ LogisticsRichmond, VA
Hybrid

About The Position

This position is not eligible for visa sponsorship or support for work authorization. Candidates must complete an application at: https://jobs.jobvite.com/cjlogisticsamerica/jobs Control the Flow: Dock Controller & Warehouse Support Are you a highly organized, detail-oriented individual who excels at managing crucial logistics processes? We're looking for a proactive Dock Controller to be the nerve center of our Shipping and Receiving operations! This hybrid role is your opportunity to combine vital administrative, communication, and hands-on material handling skills to ensure every shipment is accurate, on time, and fully compliant.

Requirements

  • At least six (6) months of related warehouse or distribution experience.
  • PC experience with proficiency in Microsoft Office Suite (Word, Excel).
  • The ability to operate material handling equipment, including a forklift and electric pallet jack.
  • Strong interpersonal skills, both verbal and written, with the willingness to learn new systems quickly.

Nice To Haves

  • Previous Shipping & Receiving experience is a plus!
  • Strong attention to detail, effective problem-solving, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

  • Serve as the primary point of contact for all incoming and outgoing drivers in the Welcome Center, accurately signing them in and out and meticulously verifying all associated paperwork.
  • Process Bills of Lading and all associated shipping/receiving documents. Reconcile inbounds with packing slips and ensure all documentation is error-free.
  • Maintain crucial door accuracy and yard reports for trailer inventory. Coordinate all drop lot activity and manage the onsite box truck.
  • Operate material handling equipment, including a forklift and electric pallet jack, to support efficient dock operations.
  • Provide exceptional customer service to both internal colleagues and external drivers/carriers.
  • Maintain and communicate accurate inbound and outbound schedules, working closely with shift management to hit all daily goals.

Benefits

  • This is a dynamic role where you'll get the best of both worlds: time in the office managing key documentation and time in the warehouse ensuring operational fluidity.
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