Dock Clerk - Guaranteed Extra Board

Canadian National Railway Company•Duluth, MN

4d•$44•Onsite

About The Position

The Dock Clerk – Guaranteed Extra Board is responsible for performing duties for the Duluth and Two Harbors Ore Docks such as inventory management (processing train and vessel movements). The role communicates with internal and external customers and vendors, ensures scheduling, performs warehouse duties including operating a fork lift, and maintains a variety of records. Furthermore, work assignments are determined in accordance with the applicable collective bargaining agreement. The incumbent participates in a training program which involves job shadowing and practical application and typically takes 45 working days to complete. The work location is at the Duluth Docks’ headquarters and the incumbent also supports both the Duluth and Two Harbors locations and may need to fill vacancies at both ports. This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement.

Requirements

Experience or general knowledge of Systems, Applications and Products (SAP), SharePoint, Excel, Access, Word and Power Point
High School Diploma or General Education Diploma (GED)
Certified or pass certification operating fork lift
Must be 18 years of age
Must have a valid driver’s licence
Must qualify on all covered Dock positions for guarantee
Successfully complete a typing or data entry assessment, and have computer literacy
Ability to solve problems and troubleshoot while working autonomously
Ability to prioritize, multitask and have good organization skills
Exceptional ability to work autonomously, adapt to different situations and multitask
Demonstrate good teamwork skills and ability to maintain positive interactions with others
Good verbal, reading comprehension and writing skills, ability to analyze a situation and make decisions effectively
Demonstrate a customer-service focus and dedication to meeting established standards of quality and safety
Ability to maintain an overall level of safety awareness in the work environment

Responsibilities

Prepare data using computer terminals
Perform all functions of the Dock Information Systems including shipping boats, and obtaining accurate weight sheets for trains coming to the Duluth and Two Harbors Docks
Perform callouts for workforce needs in accordance to various union agreements
Record, maintain, and provide train and vessel arrival, departure, and other related information
Provide customers accurate messages indicating inventory status
Communicate train orders, movement instructions, and other information to internal and external stakeholders
Operate vehicles and fork lifts
Communicate by telephone and email to complete various tasks and instructions
Maintain Working Boards, including creating bulletins and awarding positions, bumping, vacancies and any other occurrence
Maintain timely Staff Actions for change of positions, medical, and furloughed
Maintain storehouse inventory levels at appropriate levels through issuance, orders, and audit requirements
Perform other essential functions as assigned