Dock and Door Service Tech

Crown Equipment•West Memphis, AR

About The Position

Crown Equipment Corporation is seeking a customer-focused technician to troubleshoot, diagnose, service, repair, and install dock and door equipment. The technician will perform planned maintenance on customer equipment, weld as needed, maintain a service van and its inventory, and complete paperwork after each job. This field service role offers 40 hours per week plus overtime and is primarily on first shift. Crown provides service training, a company vehicle, tool insurance, uniforms, specialty tools, and career advancement opportunities.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Nice To Haves

  • Technical school graduate.
  • Mechanical and electrical aptitude.
  • Welding experience.
  • Good written and verbal communication and customer care skills.
  • Ability to read and understand hydraulic and electrical schematics.
  • Familiarity with common hand tools and equipment.

Responsibilities

  • Troubleshoot, diagnose, service, repair, and install dock and door equipment.
  • Perform assigned planned maintenance on customer dock and door equipment.
  • Perform welding.
  • Maintain a service van and its inventory.
  • Process paperwork after completing each job.

Benefits

  • Health, dental, vision, and prescription drug plan.
  • Flexible Benefits Plan.
  • 401K Retirement Savings Plan.
  • Life and disability benefits.
  • Paid parental leave.
  • Paid holidays.
  • Paid vacation.
  • Tuition reimbursement.
  • Award-winning service training.
  • Company vehicle for field service technicians.
  • Tool insurance.
  • No flat rate.
  • Overtime in addition to 40 hours per week.
  • Uniforms.
  • Specialty tools.
  • Career advancement opportunities.
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