Doc Auditor, First Mortgage

ServiceLink•Coraopolis, PA

45d•Onsite

About The Position

ServiceLink, a leader in the mortgage industry, is seeking a Doc Auditor to process and review all closing-related documentation. This role is crucial for meeting the requirements of the company, clients, vendors, and borrowers. The ideal candidate is a professional with high integrity, capable of managing confidential information appropriately. ServiceLink is dedicated to providing training opportunities for employee advancement. This is a fully in-office position at our Moon Township, PA office.

Requirements

Typing/ data entry skills – 45 wmp with a 95% accuracy rate
Excellent customer service and communication skills
The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
High School diploma or equivalent preferred
Typing/Data Entry skills, 45wpm with a 95% accuracy rate
Possess good communication and customer service skills
Knowledge of Windows software applications
Knowledge of real estate terminology

Responsibilities

Review Work In Progress report to ensure completion
Review work-in-progress reports to ensure completion of assigned work
Assist and support the functions of other Doc Auditors as needed
Communication with outside agencies, clients and borrowers
Research and resolve discrepancies
Print reports from established databases
Maintain accurate records and logs
Review all documentation for 100% accuracy
Knowledge of client, vendor and borrower requirements
Perform duties and responsibilities in a timely manner
Maintain open communication with other team members and team leader
Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner
Proficient in ServiceLink operating systems and internal search engines
Adhere to company policies and procedures
Meet minimum production goals and quality requirements as set by management
Perform all other duties as assigned