DNS Operations Engineer (SRE)

Central Business Solutions • Nashville, TN

38d • Onsite

About The Position

We are looking for a DNS Operations Engineer as a member of our Network Site Reliability Engineer Team. This role involves supporting the Global DNS Operations Team by delivering a variety of network projects for our On-Premise and Cloud hosted Domain Name System. The engineer will take ownership across the full project lifecycle, from initial business engagement, design, planning, implementation, and handover. This position requires upholding high standards for timely issue resolution, contributing expertise to the management of existing and new IT products and services, defining workarounds for known errors, and initiating process improvements. The role also involves working with peers to improve the configuration of the DDI system, identifying and managing business risks and issues, conducting impact assessments, and identifying potential areas of conflict across work streams, business units, and projects. The engineer will manage the DNS and DHCP Database and join the on-call rotation for one week approximately 6 times a year. The team is the global network team in Nashville, providing end-to-end support for the DNS System. The role requires self-organization in delivering projects and initiative in creating new processes.

Requirements

• Solid Infoblox experience is required.
• Ideally 5+ years of experience in DNS, DHCP and IP Address Management (DDI).
• Certified for the Network solutions of the vendor Infoblox.
• Ability to work self-organized and under pressure.
• Technical experience in DDI: deep knowledge on DNS and DHCP.
• Infoblox certified.
• Working knowledge on network automation via Python.
• Working knowledge on UNIX operation systems.
• Track record of influencing IT business partners.
• Proven ability to solve complex issues, covering both technical and business.
• Great analytical, problem-solving and synthesizing skills (i.e. you know how to create detailed designs and implement them).
• Ability to reverse engineer applications and network solutions.
• Flexible working approach to project demands.
• Strong technical skillset with excellent written and verbal communication skills.
• Leadership qualities.
• Accountable for your work.
• Working self-organized on projects.

Responsibilities

• Support Global DNS Operations Team by delivering a variety of network projects of our On-Premise and Cloud hosted Domain Name System.
• Taking ownership across full project lifecycle: initial business engagement, design, planning, implementation, and handover.
• Uphold high standards for timely issue resolution; contribute expertise to the management of existing and new IT products and services.
• Define workarounds for known errors and initiate process improvements.
• Work with peers to constantly improve the configuration of the DDI system.
• Identify and manage business risks and issues.
• Conducting impact assessments and identifying potential areas of conflict across work streams, business units and projects.
• Manage the DNS and DHCP Database.
• Join the on-call rotation for one week (ca. 6 times in a year).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed