DMV Deputy Director – Department of Finance

City and County of Denver • Denver, CO

1d • Onsite

About The Position

The Department of Finance (DOF) is responsible for the fiscal health of the city. The DOF leads fiscal analysis and guidance, property assessments, budgeting, accounting functions, enforcement of fiscal policies, practices and procedures for the entire City and County of Denver. The DOF fulfills the state statutory responsibilities for tax assessment and collection. DOF also manages the City’s debt portfolio and investment portfolio. The DOF commits to delivering these services through a financial structure that reflects the best practices of both the public and private sectors. This commitment promotes better service, enhanced performance measures, maximum accountability, and improved business processes.

Denver Motor Vehicle (DMV) is authorized as an agent of the State Department of Revenue as outlined in the Colorado Revised Statutes to register and title vehicles and to collect, record, and deposit all taxes and fees prescribed for vehicles owned or operated by residents and business owners within the City and County of Denver. Denver Motor Vehicle is seeking a Deputy Director who will actively lead the DMV efforts to implement best practices based on annual goals and the strategic plan, manage the shared files and contracts for the DMV, collect and manipulate data to create and write relevant reports, develop process improvement plans, and serve as the department’s Continuity of Operations Plan (COOP) lead. You will also be charged with leading the DMV Budget, DMV Inventory, DMV Staff Assistant and Training staff. Your leadership and hard work will ensure that our mission, commitment to customer service, and efforts towards continual improvement/innovation not only fulfills today's needs but will meet the challenges of the future.

Requirements

• College degree
• At least 3 years supervisory experience
• Experience writing reports
• Experience using Power BI to capture operational data and create appropriate reports and analysis
• At least 2 years of process improvement experience
• SQL experience
• Lean Six Sigma/Black Belt experience
• Data Analytics experience
• Bachelor's Degree in a related field based on a specific position(s).
• Three (3) years of experience at the type and level of functional or operational management, which must have included management of professional individual contributors.
• One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.
• Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.
• Resume
• Cover letter
• Valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

• Lean Six Sigma/Black Belt experience

Responsibilities

• Represents the DMV’s positions, initiatives and interests with a focus on the delivery of superior customer service; ensures staff is sufficiently knowledgeable and dynamic regarding customer service protocols and performance expectations
• Produce and publish a monthly DMV data Dashboard which is used to track and document DMV initiatives, goals and performance.
• Implements initiatives, and achieves goals, objectives, and key performance indicators (KPIs) for the DMV
• Optimizes performance of the DMV by meeting or exceeding the established KPI performance benchmarks
• Implements policies, programs, operating procedures and practices for the DMV and effectively manages operating costs. Ensure all budgets remain at or below established targets
• Coaches, mentors, and challenges staff. Champions continuous improvement, including devising new strategies and new opportunities. Leads staff development initiatives that include training, development, and succession planning
• Fosters an atmosphere of innovation to challenge the organization to think creatively, especially as it relates to positive citizen and customer experience opportunities
• Actively participates in the Department’s emergency preparedness and response team(s) to support meeting the Department’s public health and environmental responsibilities outlined in the City’s Emergency Operations Plan
• Represents the DMV on local and state committees as a subject matter expert as assigned
• Actively ensure employee engagement initiatives throughout the agency and department.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Manager