DME Sales & Service Specialist

Winona Health • Winona, MN

9d • Onsite

About The Position

The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.

Requirements

• High School Diploma or Equivalent
• Effective interpersonal, time management, and organizational skills
• Excellent customer service skills
• Basic computer skills: Microsoft Office (Word, Excel, Outlook, etc.)

Nice To Haves

• Associate’s Degree in a related field of study
• Previous sales experience
• Experience in DME products and services

Responsibilities

• Assist patients in the selection of available DME products.
• Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation.
• Complete pick-up and sanitation of equipment as needed.
• Perform maintenance and repair of DME products per manufacturer’s guidelines.
• Assemble equipment and stock retail sales floor.
• Assist with the DME order intake process.
• Contact eligible patients for monthly/quarterly resupply orders.
• Perform POS transactions, along with opening and closing duties.
• Answer customer inquiries and process patient payments via phone and walk-ins.
• Other job duties as assigned.

Benefits

• Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
• Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
• Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
• Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
• Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
• Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED