DME Sales & Service Specialist
Winona Health•Winona, MN
•$18 - $22•Remote
About The Position
The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Requirements
- High School Diploma or Equivalent
- Effective interpersonal, time management, and organizational skills
- Excellent customer service skills
- Basic computer skills: Microsoft Office (Word, Excel, Outlook, etc.)
Nice To Haves
- Associate’s Degree in a related field of study
- Previous sales experience
- Experience in DME products and services
Responsibilities
- Assist patients in the selection of available DME products.
- Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation.
- Complete pick-up and sanitation of equipment as needed.
- Perform maintenance and repair of DME products per manufacturer’s guidelines.
- Assemble equipment and stock retail sales floor.
- Assist with the DME order intake process.
- Contact eligible patients for monthly/quarterly resupply orders.
- Perform POS transactions, along with opening and closing duties.
- Answer customer inquiries and process patient payments via phone and walk-ins.
- Other job duties as assigned.
Benefits
- Options for medical, dental, and vision coverage
- Mental health support
- Wellness incentives
- Short and long-term disability
- Accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
- Access to a 403(b) retirement plan with employer contributions
- Flexible scheduling
- Paid time off
- Earned sick time
- Paid training
- Tuition reimbursement
- Scholarships
- Sponsored seminars
- Special offers with local businesses, including the YMCA and cell phone providers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
