DME Fitting Specialist (Patient Service Representative)
About The Position
Join Our Team and Keep Moving Forward with Breg! At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence. We are currently seeking a Patient Service Representative I ( DME Fitting Specialist) in Cincinnati, OH. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you. Who You Are You are passionate about providing world-class patient care and creating outstanding customer experiences in a field-based environment. As the face of the organization, you engage directly with patients and customers, address their needs with empathy and professionalism, and ensure the highest standards of service are delivered every day.
Requirements
- Associate degree in a healthcare-related field, healthcare certification, or equivalent experience in patient care, orthotics, athletic training, sports medicine, or DME required.
- Proficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Teams) and comfortable learning new technologies and systems.
- Ability to regularly lift and move up to 60 pounds.
- Ability to meet hospital and healthcare facility credentialing requirements.
- Valid driver's license and current automobile insurance required.
Nice To Haves
- Relevant certifications such as ABC Certified Fitter (CFo), BOC, Athletic Training Licensure, or Orthopedic Technologist Certification preferred.
- Familiarity with orthopedic clinics or physician office workflows is a plus.
- Candidates should enjoy being on the road, working independently, and managing their day in a dynamic environment.
Responsibilities
- Make a meaningful impact by fitting patients with orthopedic braces and providing hands-on education and support.
- Serve as a trusted partner to physicians and clinical staff in delivering exceptional service.
- Manage assigned accounts, ensuring products, inventory, and resources are available when and where they're needed.
- Support seamless patient care through accurate documentation, billing coordination, and regulatory compliance.
- Take ownership of your territory's success by driving key performance metrics and delivering strong operational results.
- Represent Breg every day through professionalism, accountability, and commitment to outstanding patient outcomes.
Benefits
- Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
- Paid Time Off (PTO)
- Company-paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
