DME Fitting Specialist (Patient Service Representative)

Breg • Cincinnati, OH

3d • $24 - $29 • Hybrid

About The Position

Join Our Team and Keep Moving Forward with Breg! At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence. We are currently seeking a Patient Service Representative I ( DME Fitting Specialist) in Cincinnati, OH. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.

Requirements

• Thrives in a fast-paced, patient-facing environment
• Is organized, detail-oriented, and comfortable using technology
• Communicates professionally with patients, providers, and teammates
• Takes ownership and follows through on commitments
• Is comfortable in a healthcare or clinical environment
• Is organized, self-motivated, and accountable
• Represents Breg's values through professionalism and service
• Associate degree in a healthcare-related field, healthcare certification, or equivalent experience in patient care, orthotics, athletic training, sports medicine, or DME required.
• Proficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Teams) and comfortable learning new technologies and systems.
• Ability to regularly lift and move up to 60 pounds.
• Ability to meet hospital and healthcare facility credentialing requirements.
• Valid driver's license and current automobile insurance required.

Nice To Haves

• Relevant certifications such as ABC Certified Fitter (CFo), BOC, Athletic Training Licensure, or Orthopedic Technologist Certification preferred.
• Familiarity with orthopedic clinics or physician office workflows is a plus.

Responsibilities

• Make a meaningful impact by fitting patients with orthopedic braces and providing hands-on education and support.
• Serve as a trusted partner to physicians and clinical staff in delivering exceptional service.
• Manage assigned accounts, ensuring products, inventory, and resources are available when and where they're needed.
• Support seamless patient care through accurate documentation, billing coordination, and regulatory compliance.
• Take ownership of your territory's success by driving key performance metrics and delivering strong operational results.
• Represent Breg every day through professionalism, accountability, and commitment to outstanding patient outcomes.

Benefits

• Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
• Paid Time Off (PTO) and company-paid holidays.
• Opportunities for professional advancement within a company that values your contributions.
• Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree