DME Coordinator - ATC Required - Texas Orthopedics (2589)

ORTHOLONESTAR•Austin, TX

7d•$22 - $27•Onsite

About The Position

The DME Coordinator assists physicians with patient care, including casting, splinting, bracing, and durable medical equipment (DME) application. The role performs delegated technical visits, gathers patient information, educates patients on care plans, and documents care promptly in the EMR. It also manages clinic inventory, supplies, and DME processes, maintains OSHA compliance, supports clinic operations, and provides backup staffing as needed. The coordinator serves as the primary DME resource, overseeing product selection, ordering, fitting, dispensing, documentation, patient education, troubleshooting, and coordination of repairs or replacements. The role supports orthopedic injury management and return-to-activity planning, performs technical procedures and follow-up care, verifies insurance benefits and prior authorizations, and supports regulatory compliance and audit readiness. The coordinator also assists with patient flow, staff training, process improvement, equipment and inventory management, and communication with providers, colleagues, leadership, and vendors.

Requirements

Bachelor’s degree from an accredited Athletic Training program.
Certified Athletic Trainer (ATC) certification from the Board of Certification.
Texas State Athletic Training Licensure (LAT).
Advanced understanding of musculoskeletal injury evaluation and management, rehabilitation principles, and return-to-function protocols.
Knowledge of orthopedic procedures and clinical workflows.
Strong knowledge of healthcare compliance, including OSHA and DME regulations.
Exceptional communication and interpersonal skills with physicians, staff, and patients.
Proficiency with EMR systems and clinical documentation.
Demonstrated leadership, initiative, and decision-making capability.
Ability to maintain strict confidentiality and comply with HIPAA.
Ability to lift 50 lbs. and assist patients weighing up to 300 lbs.
Full manual dexterity for casting, splinting, and clinical procedures.
Adequate vision, hearing, and coordination for patient care tasks.
Minimum 2–5 years of clinical experience in orthopedics or sports medicine is listed as preferred.

Nice To Haves

Master’s degree.
Orthopedic Technician Certification (OTC) or Orthopedic Physician Extender (OPE-C).
Experience in a physician extender or advanced clinical support role, particularly for OPE-C candidates.
Clinical experience in orthopedics or sports medicine.

Responsibilities

Collaborate with physicians and care teams on orthopedic injury management, bracing solutions, and safe return-to-activity planning.
Oversee DME ordering, fitting, dispensing, documentation, product selection, patient education, troubleshooting, and repair or replacement coordination.
Perform casting, splinting, brace fitting, and DME application, ensuring proper fit, alignment, comfort, and patient safety.
Conduct technical visits, including cast application and removal, adjustments, and follow-up care.
Verify insurance benefits and obtain prior authorizations; support accurate documentation, coding, billing, regulatory compliance, and audit readiness.
Maintain timely and accurate EMR documentation for patient care, procedures, and DME activities.
Manage braces, casting materials, and clinical supplies, including inventory tracking, ordering, stock levels, cost control, and clinic readiness.
Maintain clean and organized casting, storage, and rehabilitation areas; troubleshoot bracing and equipment issues.
Educate patients on device use and care, activity restrictions, precautions, and home exercise programs.
Support clinic workflow and patient throughput through rooming, procedures, and cross-coverage of medical assistant and orthopedic technician responsibilities as needed.
Serve as a clinical resource on bracing, casting techniques, DME processes, and rehabilitation considerations.
Assist with onboarding and training staff on DME processes, casting and splinting techniques, and clinic protocols.
Build working relationships with providers, staff, and vendors to support product utilization and patient care.
Assist with process improvement initiatives related to DME, inventory management, and clinic efficiency.
Maintain OSHA compliance, infection control, equipment sterilization, and emergency equipment checks.
Manage medications and samples according to clinic policies and regulatory guidelines.
Uphold HIPAA compliance and patient confidentiality.
Liaise between clinic staff, leadership, and vendors regarding product needs, workflow concerns, and patient care issues.
Perform other duties as assigned to support clinic operations and patient care.