About The Position
We are a growing Durable Medical Equipment (DME) company bringing our billing and collections operations fully in-house. We are seeking a DME Billing & Collections Manager to help lead day-to-day billing operations, manage accounts receivable, and support a growing team handling Medicare, Medicare Advantage, and commercial insurance claims. Our primary product focus includes Continuous Glucose Monitoring (CGM) and other recurring DME supplies. Experience with CGM billing (e.g., Dexcom or similar) is strongly preferred, but we are open to experienced DME billing professionals who are comfortable learning CGM-specific workflows. This role is ideal for someone who understands how to get DME claims paid, manage AR effectively, and improve billing and collections processes - not just oversee reports. This is not hospital billing and not physician-office-only billing.
Requirements
- Applicants without Durable Medical Equipment (DME) billing experience will not be considered.
- 5+ years of DME billing and collections experience.
- Experience working with Medicare billing.
- Experience managing or leading billing and/or AR functions.
- Strong understanding of billing workflows, denials, and payer follow-up.
- Organized, detail-oriented, and process-driven.
- Comfortable working in a fast-paced, growing environment.
Nice To Haves
- Experience with Continuous Glucose Monitoring (CGM) billing.
- Experience with Medicare Advantage and commercial insurance.
- Prior billing team leadership or lead experience.
- Experience with DME billing systems (e.g., Niko Health or similar).
- Experience with recurring DME or diabetic supply billing.
Responsibilities
- Oversee DME billing workflows from claim submission through payment.
- Support billing and collections for high-volume, recurring CGM claims.
- Manage AR across: Medicare Part B, Medicare Advantage, Commercial insurance.
- Ensure timely follow-up on unpaid, underpaid, and denied claims.
- Monitor aging buckets (30 / 60 / 90+ days).
- Review and resolve claim denials and payment discrepancies.
- Identify root causes of denials and implement corrective actions.
- Support appeals and payer escalations when needed.
- Communicate with payers to resolve billing issues.
- Support, guide, and help train billing and AR staff.
- Help define and enforce billing, collections, and documentation standards.
- Collaborate with documentation, intake, and operations teams.
- Improve workflows to reduce denials and AR aging.
- Track AR performance, cash collections, and denial trends.
- Provide leadership with visibility into billing performance.
- Assist with audit readiness and payer reviews.
Benefits
- Competitive salary based on experience.
- Full-time, long-term role.
- Opportunity to grow with a scaling DME operation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
