DME Assistant

Human Touch Home Health Care•Towson, MD

1d•Onsite

About The Position

HT HEALTHCARE CONSULTANT is looking for a well-rounded individual who can multitask and has the ability to work where work is needed, while serving as assistant to the Office Manager and staff in ordering durable medical equipment for patients. This role involves document verification, insurance verification, processing patient charts, examining documents for compliance, handling calls and mail, scheduling appointments, ordering supplies, maintaining databases, adhering to HIPAA guidelines, and providing administrative support. The ideal candidate must be able to interact professionally and ethically with patients and caregivers, handle multiple tasks simultaneously, provide clear communication, assess situations quickly, and respond appropriately.

Requirements

Knowledge of Medicare/Medicaid policies and guidelines
Analytical skills required, attention to detail, organized and Multitasking
Customer service
Proficient PC skills. (excel and word)
Ability to work well in a team environment
High School Diploma or equivalent work experience
Interact professionally and ethically with patients, caregivers
Handle multiple tasks simultaneously
Provide clear, concise oral and written directives/communications
Quickly assess situations and respond appropriately
Handle special requests in a sensitive, professional manner.

Nice To Haves

Previous DME Experience preferred

Responsibilities

Verifying, obtaining, reviewing, and accurately determining that all medical documentation received from physicians or referrals meet all regulatory requirements
Handle all insurance verification
Process patient's charts to ensure all missing documents are complete.
Examine documents to verify required compliance, completeness, and accuracy of data.
Process outgoing - incoming calls and mail.
Schedule patient's appointments daily. / DME pick ups
Order office supplies
Control document databases, and corresponding files.
Maintain computer database of all documentation that will allow secure document retention and timely retrieval.
Adheres to all HIPAA guidelines/regulations.
Follows company policies and procedures.
Provide administrative support to the team
Checking same and similar for Medicare/ Medicaid products
Updating patient's statuses in our patient data base
Communicating with our marketing team and perform internal marketing.