DME Assistant

Orthopaedic Associates of Michigan•Wyoming, MI

7d•Onsite

About The Position

Orthopaedic Associates of Michigan (OAM) is West Michigan’s most established orthopaedic practice, providing exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, OAM offers total care from diagnosis to treatment and rehabilitation. Patients have access to specialized surgeons, physical and occupational therapists, MRI and X-ray services, and orthopaedic bracing. OAM also features a Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne, all dedicated to optimizing patient outcomes. The teams collaborate to maximize and adjust treatment quickly and easily, ensuring a smoother, faster recovery. OAM provides compassionate care for injuries and conditions from neck to toe, enabling patients to embrace their full potential and achieve their goals for functioning fully in their desired activities.

Requirements

1+ year(s) of experience in the healthcare field.
High School diploma or GED.
Knowledge of medical terminology.
Technical product and clinical competency.
Strong verbal and written communication skills.
Excellent organizational, multi-tasking, and time management skills.
Self-motivated with the ability to work both independently and on a team.
Proven positive record of attendance and timeliness when reporting to work.
Working knowledge of computers and relevant applications, including electronic health records.
Ability to stand or sit for prolonged periods of time.
Employee must have normal or correctible range of hearing and eyesight.
Frequent bending, stooping, lifting and reaching required.
Visual and auditory acuity to communicate with corkers, patients and customer groups.
Employee may be required to lift up to 40 pounds.

Nice To Haves

BA/BS in related field.
1+ year(s) of experience with the application of durable medical equipment (DME/Orthotics) preferred.
Certified Orthopedic Fitter, Orthopedic Fitter, Orthopedic Technician, Athletic Trainer, Physical Therapy Assistant, Occupational Therapy Assistant Medical Assistant, or comparable professional medical certification preferred.
Tech savvy; knowledge of EMR systems preferred

Responsibilities

Review physician orders for patient care and provide desired product to the patient; properly fit device to patient.
Provide education to patient on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
Perform patient calls as necessary for additional education and problem resolution.
Track, maintain, and order DME as needed to maintain needed inventory levels.
Apply understanding of orthopedic conditions in order to follow standards of care and best practice guidelines for safety.
Document all services provided both accurately and in a timely fashion.
Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures, and any other compliance requirements.
Educate patients in regard to insurance plans and provisions, financial responsibility, and collection of patient portion.
Stay current with changing reimbursement as to maintain profitability.
Promote and foster good relations interdepartmentally with physicians, clinical staff, case managers, payers, and suppliers.
Comply with all elements of HIPAA, Medicare, Medicaid, and any other required programs.
Perform other duties or functions as assigned.