Djj Operations Coordinator - 80082868

State of Florida•Fort Lauderdale, FL

6d•Onsite

About The Position

The Office of Fidelity, Accountability, and Support is seeking an individual with knowledge of or experience with Florida Department of Juvenile Justice, who possesses a desire to impact best practices and quality of service delivery in Residential and Probation programs. Due to the nature of the work, overnight travel is sometimes required. Ability to travel may be occasionally with little to no notice.

Requirements

Ability to communicate effectively verbally and in writing, and the ability to provide clear and precise directions.
Knowledge of criminogenic risk factors, basic principles of cognitive behavioral therapy, motivational interviewing techniques, and evidence-based practice.
Ability to understand and apply rules, regulations, policies and procedures relating to operational activities.
Ability to gather and organize data into a logical format for presentation in reports, documents and other written materials.
Ability to work independently and to take lead role on projects, plan, organize, and coordinate work assignments, and a bility to meet deadlines.
Ability to assess training needs.
Ability to maintain confidential information.
Skill in building interpersonal relationships.
Ability to use desktop and laptop computers, tablets, cell phones, and various audio-visual equipment and the MS Office software suite.
Ability to use the Juvenile Justice Information System, including the PMM system.
Incumbent must have ability to travel throughout the state as needs arrive, on short notice.

Nice To Haves

A bachelor’s degree and two years of professional experience in juvenile justice delinquency, prevention, probation, residential services, or quality improvement.
Experience using Microsoft software.

Responsibilities

Serve as a Fidelity Support Specialist, responsible for providing oversight and determining the quality of services being provided to Department youth.
Utilize advanced knowledge of the Department of Juvenile Justice (DJJ) Juvenile Justice Information System (JJIS), DJJ Probation and Residential Commitment policies and practices, to provide initial and ongoing training and oversight to Probation and Residential staff.
Conduct site visits at DJJ programs to assess quality of services being provided to youth, quality of assessments being completed on youth, and overall contract adherence related to service delivery.
Monitor progress in the implementation of quality service delivery, including the quality of any specific treatments or practices in terms of adherence to the model and quality of service.
Create detailed reports and summaries related to the delivery of delinquency interventions to youth.
Complete Standardized Program Evaluation Protocol (SPEP) annual reviews, supplemental reviews, and annual compliance reports.
Work with program staff to develop best practices for the implementation of evidence-based and research informed programming.
Provide technical assistance services and coaching to address problems or deficiencies.
Assist in the development of an outcome-based corrective action plan (OBCAP), if applicable, and assist with verification monitoring site visits to determine compliance and provide feedback to the program area, contract manager, and program/provider.
Communicate and work with various offices and staff including but not limited to quality improvement, health services, residential, probation, research, and others who may be associated with program improvement initiatives or progress with programs.
Provide training/coaching services to include group facilitation, case management, behavior management, risk assessment, documentation, and any other necessary topic to improve service delivery.
Attend and participate in meetings, trainings, and other initiatives related to professional development as authorized by management.
Complete special projects and other duties as assigned.