Divisional Volunteer Coordinator

The Salvation Army Southern California•Phoenix, AZ

16h•Onsite

About The Position

The Volunteer Coordinator will develop, implement, and supervise an active volunteer program within the Southwest Division, which covers Southern Nevada, Arizona, and New Mexico. The Salvation Army is more than a nonprofit organization. Every day, we walk alongside individuals and families facing some of life's toughest challenges, offering practical help, hope, and compassion when it's needed most. Volunteers are at the heart of that work, and we believe they have the power to make a lasting impact in our communities. We are seeking a passionate, relationship-driven leader who believes in the power of volunteerism to transform communities. The ideal candidate is a strategic thinker, collaborative partner, and servant leader who can inspire others, build strong relationships, provide training and support to local teams, and create meaningful opportunities for individuals to connect their time and talents to our mission.

Requirements

Bachelor’s degree preferred.
Four years of relatable experience may substitute for a degree
Some leadership experience is strongly preferred.
Excellent customer service skills required
Working knowledge of Microsoft Word, Excel, PowerPoint & Outlook required.
Working knowledge of integrated database applications and ability to use new software programs with basic training.
Must be courteous and respectful toward co-workers, volunteers, donors, et. al.
Demonstrate a positive attitude, with the ability to work with people of diverse backgrounds & circumstances
Able to maintain a non-judgmental attitude, professional approach, and boundaries with volunteers
Must be congenial and able to work well with individuals under challenging circumstances.
Ability to take, learn, & teach PTM policies and protocols.
Must pass a criminal background check
Secure & maintain a driver’s license with a clean driving record and be able to pass The Salvation Army’s Fleet Safety eLearning module.

Nice To Haves

Knowledge of Golden Volunteer Software a plus

Responsibilities

Develop a process to recruit, screen, train, assign, track, and evaluate volunteers in collaboration with the local department and Corps leadership
Assist Corps and programs in determining their volunteer needs and train units on volunteer utilization.
Access systems (database and documentation) are provided for working with volunteers. Information systems are used to create a more centralized system for accomplishing tasks such as screening, interviewing, training, assigning, tracking, and evaluating volunteers.
Manage and maintain the Volunteer Management Software (VMS).
Screen and manage Salvation Army Volunteer Background Check System division wide.
Create material to be used for recruitment and general community outreach.
Establish working relations with other organizations and Salvation Army partners to assess opportunities where they can get involved through volunteerism.
Recruit through social media, local connections, and national agencies.
Recruit, screen, train, and keep records for files to be prepared for audits.
Work with supervisors and program delivery specialists of Salvation Army programs to determine possible volunteer positions and projects, both long—and short-term, e.g., Summer Camp, Day Camp, Corps, Family Services, Public Relations and Fund Raising, Transportation, Senior Services, and Emergency Disaster Services.
Work with Corps and Programs to create appropriate job or task descriptions to recruit and deploy volunteers in the SW Division.
Assist Corps and Programs with orienting volunteers to The Salvation Army.
Develop opportunities for appropriate training and orientation of volunteers before assigning them to a particular task.
Provide quarterly reports reflecting pertinent statistical information such as the number of new volunteers, current volunteers, volunteer hours worked, expenditures accounted for, and other reporting as may be required.
Develop systems to evaluate volunteers.
Develop systems for volunteers to evaluate their experience to ensure it is positive.
Develop a recognition system to acknowledge volunteers' service milestones.
Support the efforts to organize volunteers for special division events, such as Thanksgiving and Christmas meal programs.
Support the efforts connected with the Salvation Army's Christmas programs. This includes, but is not limited to, Angel Tree distribution, food drives, bell ringing, and other programs that may need seasonal help.
Discuss any problems associated with volunteers with the DCRD.
Attend and participate in staff and committee meetings as requested.
Represent The Salvation Army at appropriate public meetings with organizations, corporate representatives, and other community members as requested.
Drive to TSA events and locations as required to carry out job duties.
Other duties as assigned related to the position of Divisional Volunteer Coordinator.