Divisional Registered Nurse (RN) - Plastic Surgery - Days

VCU Health•Richmond, VA
•$35 - $58•Onsite

About The Position

The Ambisional Divisional Registered Nurse provides, develops, coordinates, and manages clinical duties for a specific service-line division. The role supports clinical care across multiple outpatient locations and partners with multiple providers and interdisciplinary teams. In collaboration with Ambulatory Leadership, the Division Chair, and the Medical Director, the nurse develops and manages processes that support safe and timely ambulatory care. The position requires working knowledge of outpatient care for patients within a specialty division, including general and complex medical care, as well as pre-operative and post-operative care. The nurse serves as a clinical role model and division subject matter expert, supports care continuity across clinic sites, contributes to evidence-based practice and process improvement, and provides age-appropriate, equitable care to patients from neonates through geriatrics. Travel between clinic sites is required, with long-distance or air travel as needed and not exceeding 10%.

Requirements

  • Bachelor’s degree in nursing from an accredited program.
  • Current Registered Nurse license.
  • BLS certification.
  • At least 3 years of nursing experience.
  • Strong communication and time-management skills.
  • Ability to set priorities, make timely decisions, and meet multiple deadlines.
  • Ability to work collaboratively in a large, complex, fast-paced environment.
  • Ability to travel between clinic sites; long-distance or air travel may be required up to 10%.
  • Ability to meet the stated physical requirements, including lifting or carrying up to 50 pounds and pushing or pulling 50–100 pounds, as well as stooping, kneeling, squatting, climbing, balancing, and bending.

Nice To Haves

  • Master’s degree in nursing from an accredited program.
  • Nursing specialty board certification.
  • One to two years of preferred experience in the designated pediatric or adult division.

Responsibilities

  • Follow documented physician or licensed-provider orders within the Nurse Practice Act, licensure, and established standards, policies, and practice guidelines.
  • Triage patient calls and inbox messages according to ambulatory and division-specific standards.
  • Facilitate training to improve specialty knowledge across ambulatory clinic locations.
  • Partner with the care team to prepare charts for return visits and review lab work, imaging, and diagnostic reports before visits.
  • Complete new-patient referrals, ensure outside records are available, and review and prepare charts so patients are scheduled in the correct clinic.
  • Provide patients with disease- and procedure-specific education in clinic and create educational materials for commonly encountered division topics.
  • Assist providers during clinical procedures as needed across the division.
  • Partner with providers, the Assistant Clinical Manager, Program Coordinators, and Nurse Navigators to ensure continuity of care across clinic sites, including service, preoperative, postoperative, and medical management for specific patient populations.
  • Perform multi-site nursing visits as directed by providers, including education, treatments, and assessments.
  • Support prior-authorization requirements for emergent or same-day authorizations and denial appeals.
  • Partner with the Assistant Clinical Manager and clinic nursing staff to help providers obtain clinic testing and treatment.
  • Monitor patient satisfaction and customer feedback, promptly addressing issues and striving for service excellence.
  • Serve as a nursing clinical role model and division subject matter expert for ambulatory patient management across multiple sites.
  • Build collaborative relationships that support research, evidence-based practice, or process improvement; contribute to developing and revising clinical practice and nursing care guidelines based on current best evidence and share the evidence synthesis at the department or division level.
  • Take appropriate action to enhance positive outcomes, including in challenging situations, and anticipate needs to provide quality, efficient patient care.
  • Maintain specialty professional growth and development through ongoing formal and informal education and training.
  • Perform other assigned duties, participate in special projects supporting VCUHS and the division, and accept alternate assignments as required.
  • Provide equitable, age-appropriate care by applying knowledge of lifespan growth and development, assessing patient status, and identifying care requirements for neonates, infants, children, adolescents, adults, and geriatric patients.
  • Follow universal precautions, use personal protective equipment and devices, and learn and follow infection-control policies.
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