Divisional Registered Nurse (RN) - Plastic Surgery - Days

VCU Health•Richmond, VA
•$35 - $58

About The Position

The Ambulatory Divisional Registered Nurse provides, develops, coordinates, and manages clinical duties for a specific service-line division. The role supports clinical care across multiple outpatient locations and partners with providers and interdisciplinary teams. In collaboration with Ambulatory Leadership, the Division Chair, and the Medical Director, the nurse helps develop and manage processes that ensure safe and timely ambulatory care. The position requires working knowledge of outpatient specialty care, including general and complex medical care, as well as preoperative and postoperative care. The nurse serves as a clinical role model and division subject matter expert, supports continuity of care across clinic sites, contributes to evidence-based practice and process improvement, and provides age-appropriate, equitable care to patients from neonates through geriatrics. Travel between clinic sites is required, with long-distance or air travel as needed, not to exceed 10%.

Requirements

  • Bachelor’s degree in nursing from an accredited program.
  • Current Registered Nurse license.
  • BLS certification.
  • At least 3 years of nursing experience.
  • Strong communication and time-management skills.
  • Ability to set priorities, make timely decisions, and meet multiple deadlines.
  • Ability to work collaboratively in a large, complex, fast-paced environment.
  • Ability to travel between clinic sites; occasional long-distance or air travel may be required, not to exceed 10%.

Nice To Haves

  • Master’s degree in nursing from an accredited program.
  • Nursing specialty board certification.
  • 1–2 years of preferred experience in the designated pediatric or adult division.

Responsibilities

  • Follow documented physician or licensed-provider orders within the Nurse Practice Act, licensure, and established standards, policies, and practice guidelines.
  • Triage patient calls and inbox messages according to ambulatory and division-specific standards.
  • Facilitate training to improve specialty knowledge across ambulatory clinic locations.
  • Partner with the care team to prepare charts for return visits and review laboratory work, imaging, and diagnostic reports before visits.
  • Complete new-patient referrals, ensure outside records are available, and review and prepare charts so patients are scheduled in the correct clinic.
  • Provide disease- and procedure-specific patient education in clinic and create educational materials for commonly encountered division topics.
  • Assist providers with clinical procedures across the division as needed.
  • Partner with providers, Assistant Clinical Managers, Program Coordinators, and Nurse Navigators to ensure continuity of care across clinic sites, including service, preoperative, postoperative, and medical management for specific patient populations.
  • Perform multi-site nursing visits as directed by providers, including education, treatments, and assessments.
  • Support prior-authorization requirements for emergent or same-day authorizations and denial appeals.
  • Partner with the Assistant Clinical Manager and clinic nursing staff to help providers obtain clinic testing and treatment.
  • Monitor patient satisfaction and customer feedback, act promptly on issues, and strive for service excellence.
  • Serve as a nursing clinical role model and division subject matter expert in ambulatory patient management across multiple sites.
  • Build collaborative relationships that support research, evidence-based practice, or process improvement.
  • Contribute to developing and revising clinical practice and nursing-care guidelines for specific patient populations using current best evidence, and share evidence syntheses at the department or division level.
  • Take appropriate action to enhance positive outcomes, anticipate patient-care needs, and provide quality and efficient care, including in challenging situations.
  • Maintain professional growth and specialty development through formal and informal education and training.
  • Perform other assigned duties or special projects in support of VCUHS and the division, and accept alternate assignments as required.
  • Provide equitable, age-appropriate care based on patient assessment and knowledge of growth and development across the lifespan.
  • Use universal precautions and personal protective equipment and follow infection-control policies.
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