Divisional Communications Lead

Zealogics.com•New York, NY

4d•$50 - $55

About The Position

The Divisional Communications Lead plans and executes CDRR’s communications portfolio, translating divisional priorities into audience strategies, messaging, channels, schedules, and approvals that align with Technology-wide and Corporate Communications standards. The role manages a forward-looking editorial calendar and multiple concurrent workstreams across newsletters, executive communications, campaigns, Open Forums, and risk and cyber awareness content, maintaining audit-ready approval trails, version control, and distribution records. The role owns the full content lifecycle for assigned communications, from intake and drafting through editing, fact-checking, stakeholder review, approvals, quality control, distribution, and archiving. It drafts and edits communications for senior leaders, produces content across a range of formats, and owns recurring publications such as the bi-monthly “We Are CDRR” newsletter. It also drives communications for divisional and broader threat-awareness initiatives, translating complex technical topics into clear, actionable messages. As a central coordination point, the Lead works across CDRR, Technology Communications, Corporate Communications, divisional leadership, and subject matter experts. The role maintains editorial standards, templates, runbooks, and repositories; supports communications for engagement events and divisional management activities; tracks communication performance; and identifies opportunities to improve workflows using AI, automation, and agent-based tools.

Requirements

Exceptional writing, editing, and editorial judgment, including the ability to produce polished executive communications, newsletters, alerts, and campaign copy under time pressure.
Ability to translate technical cyber, technology risk, data, fraud, and resilience topics into clear, actionable messaging for audiences with varying levels of technical fluency.
Strong command of brand and editorial standards, with the ability to adapt voice and tone while maintaining consistency with Firm, Technology, and CDRR identity guidelines.
Strong execution discipline and process-management skills, including end-to-end ownership of communications and attention to proofreading, fact-checking, and link and sender validation.
Excellent stakeholder-management and collaboration skills, including the ability to build trust with senior leaders, subject matter experts, communications functions, and global partners.
Experience operating in a fast-paced, matrixed, global environment and managing competing priorities and shifting timelines across multiple deliverables.
Discretion and sound judgment when handling sensitive organizational, regulatory, cyber, risk, or leadership communications.
Comfort with metrics and continuous improvement, including interpreting engagement data and channel performance.
Proficiency with Microsoft Office and collaboration tools, including M365 Copilot, PowerPoint, Word, Outlook, Teams, and OneNote, as well as related content-management platforms.
Comfort working with AI and agent-based tools used across existing divisional workflows.

Nice To Haves

Experience with internal, executive, or change communications in a large, complex organization.
Experience in financial services, Technology, cybersecurity, risk, regulatory, or another highly controlled environment.

Responsibilities

Plan and execute CDRR’s communications portfolio in alignment with divisional priorities and Technology-wide and Corporate Communications standards.
Maintain a forward-looking communications calendar and editorial cadence across newsletters, executive communications, campaigns, Open Forums, and risk and cyber awareness content.
Manage concurrent communications workstreams and maintain audit-ready approval trails, version control, and distribution records.
Own the content lifecycle for assigned communications, including intake, drafting, editing, fact-checking, reviews, approvals, quality control, distribution, and archiving.
Draft and edit executive communications for CDRR senior leaders, partnering with Chiefs of Staff and subject matter experts to validate content.
Produce communications across email, newsletter, alert, memo, intranet, and campaign formats, including the recurring bi-monthly “We Are CDRR” newsletter.
Manage quality control and review workflows, including proofreading, link checks, distribution-list validation, sender verification, and approvals before broad distribution.
Plan and execute communications for CDRR and Technology- or Firmwide threat-awareness initiatives, coordinating campaign dependencies, Creative Services, and other stakeholders.
Support communications for CDRR, Technology-wide, and Firmwide audiences, including cyber and information security alerts and policy communications.
Coordinate across CDRR, Technology Communications, Corporate Communications, divisional leadership, and subject matter experts to align messaging, manage cadence, and resolve competing priorities.
Maintain editorial standards, templates, runbooks, and repositories, and ensure appropriate review, approval, and confidentiality handling.
Support communications for quarterly CDRR Open Forums and other engagement events, including invitations, agendas, follow-ups, and coordination with event owners and leadership.
Support communications governance for external recognition, awards, and other divisional management activities, coordinating submissions and related content.
Track readership, participation, and campaign performance; conduct post-send and post-campaign reviews to improve communications cadence, format, and channel strategy.
Identify and implement AI, automation, and agent-based tools to improve communications workflows, partnering with Technology teams to pilot and scale solutions.