Divisional Account Manager, Corporates Segment, Industrials Vertical

OSTTRA • New York, NY

6d • Onsite

About The Position

The Account Management team sits within a high-growth, strategically critical segment for S&P Global Market Intelligence. The book of business covers US Non Financial Corporates across sectors such as Healthcare, Pharma, Capital Goods & Manufacturing and Consumer. Our clients use a broad suite of Market Intelligence solutions. We primarily represent Data & Research and Risk & Valuation Services, and collaborate closely with our Enterprise Solutions teams to deliver comprehensive, multi-product strategies. This is a fast-paced, dynamic environment where intellectually curious, commercially driven individuals thrive. The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite. The AM is the central point of contact, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands, which helps them provide client insights and identify opportunities for growth and retention, unlocking a value for both our customers and for MI.

Requirements

• Bachelor’s degree
• 3-5 years of experience in sales and/or relationship management roles
• Strong Excel and Salesforce.com skills
• Strong interpersonal and communication skills with executive presence
• Willingness to travel for client visits
• Limited to persons with indefinite right to work in the United States.
• All external candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

Nice To Haves

• Familiarity with market data, analytics, or financial intelligence platforms
• Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
• Consultative, strategic, and commercially minded
• Intellectually curious and highly collaborative

Responsibilities

• Serve as the primary point of contact for clients within a book of business
• Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities
• Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges
• Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners
• Lead renewal and expansion negotiations
• Work with legal/procurement to finalize contracts and pricing changes.
• Identify and mitigate account risks
• Understand account health and introduce internal resources as needed
• Build industry knowledge and expertise to advise clients on best practices
• Establish key relationships and champions within accounts
• Promote adoption of new offerings, capabilities, or modules
• Be the voice of the client internally
• Coordinate resources to develop comprehensive solutions to meet client needs
• Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed
• Provide client feedback to inform product roadmap and service improvements
• Ensure alignment with CCO Strategy for key accounts

Benefits

• Health care coverage designed for the mind and body.
• Generous time off helps keep you energized for your time on.
• Access a wealth of resources to grow your career and learn valuable new skills.
• Competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Perks for your partners and little ones, too, with some best-in class benefits for families.
• Retail discounts to referral incentive awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level