Division Manager (SPSA, 1)

State of Illinois•Springfield, MO

6d•Hybrid

About The Position

The Division Manager of Home and Community Services oversees the day-to-day management, implementation, and continuous improvement of the Community Care Program (CCP), Older Americans Act (OAA) Programs, and related grants. The role guides program strategy, ensures operational excellence, and supports services that help older adults thrive in their communities. In collaboration with the Division Manager of Planning, Research, and Development, the manager helps ensure compliance with the Persons Who Are Elderly 1915(c) Medicaid waiver and develops responses to key performance metrics. The manager directs timely preparation of mandated plans and reports, supervises a professional team, and works with executive leadership to establish division goals, implement system improvements, and drive innovation aligned with agency priorities. The role also serves as a resource to Area Agencies on Aging, community-based organizations, and other stakeholders across Illinois to support and coordinate services for older adults. The position is based at the Department on Aging headquarters in Springfield, Illinois, with a hybrid schedule anticipated to require three to five days per week in the office depending on operational needs. Work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, and monthly statewide travel is required. The position requires a criminal background check and filing annual and supplemental Statements of Economic Interest. Certain revolving-door restrictions apply to subsequent non-State employment.

Requirements

Knowledge, skills, and mental development equivalent to completion of four years of college.
At least four years of progressively responsible administrative experience in a public or business organization.
Ability to pass a criminal background check.
Ability to travel statewide monthly.
Must comply with applicable revolving-door restrictions and annual and supplemental Statement of Economic Interest filing requirements.

Nice To Haves

Five years of experience working with programs administered by the Department on Aging.
Five years of experience developing, implementing, and monitoring social service programs.
Five years of experience demonstrating knowledge of the Federal Older Americans Act and the State Community Care Program.

Responsibilities

Directs management, implementation, and oversight of the day-to-day operations of the Community Care Program (CCP), Older Americans Act (OAA) Programs, and OAA-related grants.
Collaborates with the Division Manager of Planning, Research, and Development to ensure compliance with and develop responses to performance metrics for the Persons Who Are Elderly 1915(c) Medicaid waiver.
Directs timely planning and preparation of statutorily mandated plans and reports.
Serves as a full-line supervisor.
Confers with the Director, Deputy Director, and other executive staff to establish division goals, system changes, and innovation in support of agency goals.
Provides consultation to Area Agencies on Aging, home- and community-based organizations, and individuals in developing and coordinating programs and services for older people throughout Illinois.
Performs other duties as required or assigned that are reasonably within the scope of the position.

Benefits

Flexible and hybrid work schedules where available and dependent on position.
Group insurance benefits, including health, life, dental, and vision plans.
Pension plan through the State Employees Retirement System.
Voluntary Deferred Compensation Program.
Pre-tax Medical Care Assistance Plan (MCAP) and Dependent Care Assistance Plan (DCAP).
10–25 days of paid vacation annually, with 10 days in the first year of state employment.
12 paid sick days annually, carried over year to year.
Three paid personal business days per calendar year, prorated based on start date.
13–14 paid holidays per year.
12 weeks of paid parental leave.
Employee Assistance Program and/or mental health resources.