Division Manager

Cold Front DistributionDenver, CO
Hybrid

About The Position

The Division Manager will lead and oversee all division operations, including sales, distribution, warehouse, customer service, and administrative functions, to ensure efficient and profitable performance. This role involves developing and executing strategic business plans, managing financial performance, and driving the achievement of key performance indicators. The manager will also identify new business opportunities, analyze market trends, and provide leadership and coaching to a high-performing team. Ensuring exceptional customer service, collaborating with internal departments, and implementing continuous improvement initiatives are key aspects of this position. The role also requires ensuring compliance with company policies and regulations, promoting workplace safety, and representing the company professionally.

Requirements

  • Knowledge of distribution, warehouse, logistics, and DSD operations.
  • Understanding of sales management, customer service, and business development principles.
  • Experience with budgeting, forecasting, and P&L management.
  • Strong leadership, coaching, and team development skills.
  • Ability to analyze data, solve problems, and make sound business decisions.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational, planning, and time management abilities.
  • Proficiency in Microsoft and business management systems.
  • Knowledge of workplace safety practices and regulatory compliance.
  • Ability to manage multiple priorities and adapt to changing business needs.
  • Ability to build effective relationships with customers, employees, and business partners.
  • Ability to travel throughout the assigned territory as required.
  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related field; equivalent combination of education and experience may be considered.
  • Five (5) to seven (7) years of progressive leadership experience in distribution, logistics, warehouse operations, sales management, or a related field.
  • Experience leading, developing, and managing teams in a fast-paced operational environment.

Nice To Haves

  • Experience managing multi-site operations, budgets, and profit and loss (P&L) responsibilities.
  • Direct Store Delivery (DSD) and/or food distribution industry experience.

Responsibilities

  • Lead and oversee all division operations, including sales, distribution, warehouse, customer service, and administrative functions, to ensure efficient and profitable performance.
  • Develop and execute strategic business plans that support divisional growth, operational excellence, and company objectives.
  • Manage divisional financial performance, including budgeting, forecasting, expense control, and profit and loss (P&L) accountability.
  • Monitor and drive achievement of key performance indicators (KPIs), operational metrics, and revenue targets.
  • Identify and pursue new business opportunities while strengthening relationships with existing customers and key accounts.
  • Analyze market trends, customer needs, and competitive activity to develop strategies that increase market share and profitability.
  • Provide leadership, coaching, training, and performance management to develop a high-performing and engaged workforce.
  • Establish clear performance expectations and hold team members accountable for achieving operational and business objectives.
  • Ensure exceptional customer service by proactively addressing customer concerns, resolving issues, and maintaining strong customer relationships.
  • Collaborate with internal departments to optimize inventory management, product availability, delivery performance, and customer satisfaction.
  • Evaluate operational processes and implement continuous improvement initiatives to increase efficiency, productivity, and service levels.
  • Ensure compliance with company policies, industry regulations, and applicable federal, state, and local laws.
  • Partner with Safety to promote a culture of workplace safety and ensure adherence to safety programs, policies, and procedures.
  • Participate in the investigation of workplace accidents, injuries, and insurance claims and implement corrective actions to prevent recurrence.
  • Allocate resources effectively to support operational needs, business growth, and customer requirements.
  • Represent the company professionally within the marketplace and community to strengthen Cold Front Distribution's reputation and business presence.
  • Prepare and present operational, financial, and performance reports to senior leadership as required.
  • Perform other duties and responsibilities as assigned to support divisional and organizational success.
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