Division Manager

Wright Tree Service•Lexington, KY

About The Position

The Division Manager will work with other WTS management to establish overall objectives regarding sales, production, profits, quality, and staff development, monitor progress, and ensure achievement. This role involves developing divisional budgets, operating within them, and making recommendations for equipment or other asset purchases. The Division Manager is responsible for ensuring employee compliance with WTS policies and procedures, empowering managers within the division, and establishing/promoting contacts with local and state agencies, associations, and prospective customers. This position requires staying informed about competition, market trends, and developing/implementing Best Practices procedures. The Division Manager will manage budgets, review sales documents, plan and direct personnel management, conduct performance reviews, and foster staff development. Periodic work site inspections, ensuring proper contract file setup and timely reporting, and responding to customer complaints are also key responsibilities. Other duties as assigned.

Requirements

Bachelor’s degree or 5+ years of experience in utility vegetation management or related field
ISA Certification required
Valid CDL & Med Card required
Basic accounting knowledge and profit orientation
Proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint
Strong verbal and written communication skills – bilingual preferred
Ability to identify, assign, develop and retain key employees
Excellent coaching and mentoring abilities
Self-starter and demonstrates initiative
Results and action oriented
Sales and growth oriented
Excellent organizational skills and time management skills
Profit driven – seeks ways to cut costs and improve efficiency
Effective problem solving skills, ability to handle adversity
Performs and demands excellent quality in work
Able and willing to travel

Responsibilities

Work with other WTS management to establish overall objectives regarding sales, production, profits, quality, staff development, monitor progress and ensure achievement.
Develop divisional budgets and operate within them.
Make recommendations for equipment or other asset purchases based upon targeted goals and operational needs.
Perpetuate employee compliance with and understanding of all WTS policies and procedures.
Ensure all managers within the division have authority needed to carry out their assigned duties and achieve established goals.
Establish and promote contacts with appropriate local and state agencies, associations, and other prospective customers, to obtain work for the division/company and to enhance good public relations.
Keep abreast of competition, area growth trends, market studies and other circumstances of possible impact on regional operations.
Develop and ensure implementation of Best Practices procedures throughout all areas of the division.
Manage budgets, review and approve sales documents and other material to control costs and increase revenue within guidelines.
Plan and direct personnel management within the division, including recruitment, hiring, discipline, promotions, terminations, setting performance objectives and evaluating progress.
Provide for personnel cross training at all levels within the division to ensure seamless continued operations in the absence of any key or other personnel.
Conduct timely performance reviews of direct reports and takes corrective action when necessary.
Plan and direct staff development, establishing an environment that motivates staff and provides effective training.
Perform periodic work site inspections to ensure work is performed to standards of quality.
Ensure all contract files are set-up properly, contract reporting is timely and accurate and no contract activity goes unbilled.
Respond to customer complaints ensuring proper handling to achieve excellent customer satisfaction.
Other duties as assigned.