CSB Division Director- Behavioral Health Outpatient Adult Services

Fairfax County•Fairfax (Hh12), VA

11d•Hybrid

About The Position

The Fairfax-Falls Church Community Services Board (CSB) is seeking an experienced, visionary senior-level administrator to lead one of the region's largest behavioral health outpatient and case management service areas. This is an exceptional opportunity to drive innovation, lead high-performing multidisciplinary teams, and improve the lives of thousands of individuals across our community. In this leadership role, you will: Lead a comprehensive behavioral health outpatient and case management program serving approximately 3,500 individuals with serious mental illness, substance use disorders, co-occurring disorders, and developmental disabilities. Provide strategic leadership and supervision to a multidisciplinary workforce of approximately 130 professionals, including licensed professional counselors, social workers, and clinical staff. Direct major systemwide initiatives and collaborate across service areas to strengthen integrated, person-centered care. Provide senior clinical consultation and administrative oversight for complex, high-profile cases and program operations. Develop and maintain strong partnerships with County agencies, community organizations, regional and state stakeholders, governing boards, and advisory committees. Ensure excellence in quality, compliance, and performance by overseeing program utilization, quality improvement, Electronic Health Record (EHR) monitoring, and regulatory compliance. Lead strategic planning efforts to implement best practices, meet evolving regulatory requirements, and achieve agency performance goals. Manage a multi-million-dollar operating budget, ensuring responsible stewardship of public resources while maximizing service impact. Evaluate program effectiveness, identify opportunities for innovation, and implement solutions that enhance access, quality, and outcomes. At Fairfax-Falls Church CSB, you'll have the opportunity to influence behavioral health services at both the program and system level while leading dedicated professionals committed to improving lives every day. Your leadership will help shape the future of community behavioral healthcare for one of the nation's largest and most diverse counties. Join a team where your leadership creates lasting impact.

Requirements

Graduation from an accredited college or university with at least a bachelor’s degree in psychology, nursing, social work, counseling, public health, healthcare administration, or related field
Seven years of related clinical and administrative experience
Valid driver's license
Completion of a criminal background check, a Child Protective Services Registry check, driving record check, credit check, and sanction screening
TB screening upon hire and annually thereafter
Ability to report for duty during inclement weather and/or other emergencies
Extensive knowledge of principles, theories, practices and methods related to the assigned division
Extensive knowledge of the principles and theories of individual psychological, cognitive, and social development as appropriate for the assigned division
Knowledge of current prevention/treatment philosophies and programs in the field of substance abuse and/or developmental disability as appropriate for the assigned division
Knowledge of community resources and support services, including relevant public and private organizations
Thorough knowledge of intake procedures and interviewing techniques
Advanced knowledge of current treatment/care philosophies and programs in the assigned division
Knowledge of psychiatric, psychological and/or sociological terminology and concepts
Knowledge of federal, state, and local human services agencies and the services they provide
Knowledge of principles and practices of public administration, including personnel, budgeting, accounting, and management analysis, and ability to apply them in overseeing a variety of services
Ability to lead and manage the work of a large staff through subordinate managers and supervisors
Ability to solve problems and resolve conflicts
Ability to integrate services with other divisions
Ability to develop and implement departmental goals and objectives
Ability to interpret the impact of physical and psychotropic medication on clients
Ability to compile and analyze data and draw sound conclusions
Ability to develop and evaluate programs
Ability to develop and maintain effective working relationships with subordinates, co-workers, county officials, public and private sector organizations, community groups and the general public
Ability to communicate effectively, both orally and in writing

Nice To Haves

Extensive experience with Medicaid and other 3rd party insurance reimbursement
Extensive experience managing supervisors
Experience overseeing budgets, contracts, and other fiscal responsibilities
Experience working in a behavioral health setting with adults
Master's degree in behavioral health field
Licensed in Virginia as either a Clinical Psychologist, Professional Counselor, Clinical Social Worker, Marriage and Family Therapist or Licensed Nurse Practitioner
Bilingual in English and another language

Responsibilities

Plans, administers, directs and implements various programs within a large division which may include a wide range of specialized prevention, diagnostic and treatment services
Assures integration of program functions across similar program areas within CSB system
Ensures senior clinical and administrative program supervision
Provides consultation to the leadership of the CSB
Provides liaison with county, regional, and state agencies; governing boards; and advisory committees, representing the CSB on various committees, work groups and projects
Develops and maintains cooperative relationships with community groups and agencies such as nonprofits, contractual services, or public schools
Establishes and participates in consultative and educative planning with community agencies, groups, coalitions, and schools
Develops and implements internal policies and procedures to enhance treatment effectiveness and efficiency, coordinating with other CSB Division Directors and CSB executive leadership, ensuring consistency across the CSB and compliance with county, state and federal regulations
Disseminates, clarifies, and interprets county and CSB policies and procedures
Conducts mental health program utilization and quality reviews as required by service area
Assures programs meet all agency and state goals and objectives, as well as complies with all applicable licensing and funding mandates, standards, and regulations
Develops and manages budget for the assigned service area, consulting with the assigned financial staff
Authorizes and reviews program expenditures, identifies potential budget shortfalls, and writes consideration item proposals as requested for program expansion and revenue enhancement, consulting with the Enterprise Services Director
Evaluates programs to ensure effective and efficient service delivery and develops plans to address identified gaps in services
Oversees clinical and non-clinical services for quality and effectiveness
Provides clinical consultation and organizational guidance for high-risk individuals
Advises staff and supervisors on difficult and complex individuals
Manages and allocates resources within the service area to meet program or workload demands
Coordinates with multiple service areas and agencies to ensure quality client service delivery
Provides research information and statistical data to federal, state, and county authorities
Provides technical assistance to CSB and community providers for contracted services
Directs the establishment and monitoring of contract levels for state performance contract
Advances principles and agency and county initiatives on diversity, equity, inclusion, and belonging