Division Coordinator

Texas Health & Human Services Commission•Austin, TX

17h•$7,015 - $9,167•Hybrid

About The Position

The Manager VI leads the Division Coordination Office (DCO) under the general direction of the Director of System Support Services (SSS). Performs highly advanced managerial work directing the DCO team. Provides strategic leadership, coordination, and oversight of division-wide projects, legislative initiatives, executive communications, reporting, workflow management, and organizational accountability functions. Serves as the central coordination point for executive priorities, special initiatives, and cross-functional efforts that support division leadership and organizational objectives. Exercises extensive latitude for independent judgment and initiative in managing staff, facilitating collaboration across divisions and agencies, resolving competing priorities, and ensuring timely execution of commitments, deliverables, and executive directives. Oversees systems and processes that strengthen governance, accountability, operational effectiveness, and decision-making.

Requirements

5 years of progressively responsible experience in executive operations, project management, policy/legislative coordination, organizational administration, or a closely related area.
Experience leading and managing professional staff, teams, programs, or organizational functions.
Experience coordinating executive-level initiatives, assignments, or operations.
Experience developing, reviewing, or coordinating executive communications and reports.
Experience collaborating across multiple divisions, agencies, or stakeholder groups to achieve objectives.
Knowledge of local, state, and federal laws related to several HHS program areas
Knowledge of the state legislative process
Knowledge of the state of Texas budget processes
Knowledge of project management
Knowledge of leadership principles
Knowledge of HHS programs
Skill in problem-solving
Skill in managing project workgroups and implementing projects
Skill in reviewing and interpreting statutes and regulations for their impact on HHS programs and processes
Skill in preparing detailed reports
Skill in identifying measures or indicators of program performance and use of applicable software to document performance
Skill in communicating clearly both orally and in writing
Skill in leadership
Skill in public speaking and facilitating meetings
Ability to develop and communicate a vision that aligns with business strategy and motivates staff
Ability to effectively communicate with executives, elected officials, and external stakeholders both orally and in writing
Ability to analyze and evaluate reports and problems affecting support operations
Ability to devise creative solutions to complex problems
Ability to visualize data and produce dashboards
Ability to effectively manage multiple competing priorities and complex workloads
Ability to explain complex concepts to business leaders and the workforce effectively

Nice To Haves

Experience with Texas state government, HHSC, DSHS, DFPS, or another large public-sector organization.
Experience supporting legislative processes, bill analysis, implementation planning, or government relations activities.
Experience developing dashboards, performance metrics, or executive reporting tools.

Responsibilities

Manages the Division Coordination Office and provides strategic leadership, oversight, and accountability for division-wide coordination, executive assignments, special projects, workflow automation initiatives, and cross-division or cross-agency efforts that support SSS leadership priorities.
Directs and prioritizes the work of the Division Coordination Office, establishing roles, assignments, deadlines, tracking mechanisms, and escalation processes to ensure timely completion of leadership requests, Commissioner Tracking Assignments (CTAs), action memoranda, executive briefings, and other high-priority deliverables.
Directs SSS communications and executive support functions, including executive memoranda, briefing materials, one-pagers, reports, presentations, SharePoint content, internal and external communications, and division-wide messaging; ensures products are accurate, consistent, and appropriately reviewed and approved.
Provides oversight and direction to the SSS Project Management Office, including project governance, intake and prioritization, portfolio management, project reporting, risk management, resource coordination, and delivery support for strategic and operational initiatives.
Coordinates and oversees legislative, policy, and government relations activities for SSS, including bill analyses, implementation planning, legislative reporting, inquiries, rule projects, statutory initiatives, policy and circular updates, and coordination with Government Relations and executive offices.
Leads division reporting, analytical, and decision-support functions, including performance metrics, dashboards, audit and compliance tracking, operational planning, organizational reporting, Support Services Agreements, budget-related reporting, exceptional item coordination, cost-containment activities, and other recurring or ad hoc assignments.
Manages Division Coordination Office and S2 budgets in coordination with SSS leadership and the HHSC Chief Financial Officer and supervises assigned staff to ensure effective operations, accountability, and continuous improvement.