Division Clerk U - Adult Psychiatry Unit

Cleveland Clinic • Fort Wayne, IN

17h • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world. Lutheran Hospital’s 2B Adult Psychiatry Unit is part of the Acute Adult Behavioral Health Center and provides around-the-clock care for adult and older adult patients with acute behavioral, emotional and/or psychiatric disorders who require close supervision, ongoing assessment and/or intensive treatment. As Division Clerk, you will join a highly engaged work environment where caregivers are active in shared governance and community outreach. Using your administrative skills, you will focus on providing clerical services, such as coordinating communications, procuring office supplies and maintaining an organized unit. This position offers tuition reimbursement, leadership development, and opportunities for committee and council involvement to support higher education and career growth. In this position, you also have access to various professional development resources, allowing you to explore the vast opportunities within the Cleveland Clinic enterprise. A caregiver on this role works evenings from 3:00 p.m. – 11:30 p.m.

Requirements

• High school diploma/GED
• Knowledge of medical terminology
• Basic office equipment and computer skills
• Strong customer service skills

Nice To Haves

• Previous healthcare experience
• Medical assistant course and/or experience
• Experience with behavioral health or mental illness patients
• Hospital or outpatient experience

Responsibilities

• Perform clerical, receptionist, communication, office supply procurement tasks and related services to support efficient functioning of the unit.
• Accurately transcribe and process all orders and advise RNs of orders that require immediate attention.
• Prepare, maintain and process all charts.
• Refer specific questions to the appropriate health care professional.
• Compile statistics, process memos and schedule diagnostics/appointments.
• File/record mail.
• Handle all communications between nursing units, physicians and departments with accuracy, courtesy and confidentiality.
• Inventory, order and store supplies as directed.
• Navigate facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records, etc.).
• Provide efficient and effective use of telecommunication and information technology systems.

Benefits

• tuition reimbursement
• leadership development
• opportunities for committee and council involvement to support higher education and career growth
• access to various professional development resources

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees