Division Administrator I-Hospital Based Medicine In-House
About The Position
The Division Administrator I develops, coordinates, and implements strategies and operations for a division or program in the Department of Pediatrics. In collaboration with division and department leaders, this role aligns and integrates clinical care, research, teaching, and advocacy activities. As the lead administrator for the division, the position oversees administration, operations, financial management, strategic planning, and compliance across the division’s missions. The role develops and manages operating and capital budgets; monitors financial and operational performance; oversees clinical activity, ambulatory operations, research grants, philanthropy, and professional billing opportunities; and keeps division and department leadership informed of issues and opportunities. It manages day-to-day administrative, academic, and research operations, faculty effort allocation, provider activity and productivity, ambulatory scheduling, education and fellowship programs, recruitment and onboarding, staffing, and employee performance. The administrator also ensures applicable regulatory and accreditation requirements are met and represents the Department of Pediatrics on institutional initiatives and committees. The position partners with department and division leaders to develop and implement a comprehensive strategic plan and budget. It leads market, financial, and operational analyses and business plans, and helps ensure resources are strategically allocated to support the division and deliver returns on program investments.
Requirements
- Bachelor’s degree in business administration, healthcare administration, public health, or a related field; the education section specifies a bachelor’s degree in Health Administration as required.
- At least 1–3 years of progressively responsible leadership experience in physician practice management, healthcare operations management, healthcare project management, planning, or consulting.
- Flexible and innovative problem-solving skills.
- Ability to exercise independent initiative, judgment, discretion, and decision-making to achieve organizational objectives.
- Functional knowledge of group and team dynamics and ability to create and work in a strong team environment.
- Ability to lead and motivate employees at all levels.
- Ability to lead multiple projects simultaneously and work effectively and efficiently under strict deadlines.
- Strong analytical ability, including ability to understand and interpret financial data and solid quantitative and qualitative skills.
- Ability to communicate effectively in a leadership role with clinical, business, and administrative staff; strong customer service skills.
- Exceptional verbal and written communication skills.
Nice To Haves
- Master’s degree.
- Academic practice experience.
Responsibilities
- Develop and manage division and program operating and capital budgets in collaboration with department, division, finance, ambulatory, nursing, and research leadership.
- Keep division and department leadership informed about activity and financial performance; develop and implement responses to issues and opportunities.
- Oversee clinical activity, adherence to ambulatory clinic standards, clinic template management, care access, and associated revenue capture.
- Manage the division’s research grant portfolio, including regulatory compliance, grant budget development, faculty effort reports, research staff template management, and invoicing.
- Manage the philanthropic portfolio, ensuring stewardship consistent with donor intent, strategic priorities, and finance policies; forecast program needs and collaborate on proposals and awards.
- Identify opportunities to maximize professional billing revenue and support timely adoption of related practice changes.
- Manage day-to-day administrative, academic, and research operations for the division.
- Lead Ambulatory Practice Operations Group meetings with clinical practice or medical leadership and oversee review of ambulatory KPIs, staffing, and resources.
- Manage faculty effort allocation, mission activity planning, provider productivity, and clinical activity expectations in partnership with division leadership.
- Work with clinical leadership to improve processes and operations affecting providers and patients; oversee division-managed ambulatory clinic scheduling in coordination with the Centralized Access Center.
- Manage divisional education and training programs, including fellowship programs, medical education coordinators, reporting to Northwestern University, trainee financial support, and applicable ACGME requirements.
- Assess needs for faculty, staff, and other resources; lead business plan development, approval processes, recruitment, and performance monitoring against goals.
- Facilitate recruitment and onboarding of faculty, including search requirements, credentialing, privileging, and human resources requirements.
- Facilitate recruitment and onboarding of advanced practice providers in partnership with Advanced Practice leadership, including search, credentialing, privileging, and human resources requirements.
- Manage direct and indirect reports, including staffing, scheduling, recruitment and selection, orientation, training, performance management, development, and retention.
- Ensure staff performance reflects the organization’s core values and that applicable medical group regulatory and accreditation requirements are met.
- Participate in communicating policies and procedures, lead implementation of institutional initiatives, and represent the Department of Pediatrics on medical center initiatives and committees.
- Partner with department and division leaders to develop the division’s strategic plan and corresponding budget across clinical, educational, research, and advocacy missions.
- Lead preparation of market, financial, and operational analyses and business plans; ensure strategic resource allocation and alignment.
- Implement the division’s strategic plan in collaboration with department, division, ambulatory, nursing, hospital, and medical group leaders.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employer-paid group term life insurance
- Employer-paid disability insurance
- Employer contribution toward a Health Savings Account
- Flexible Spending Accounts
- Paid Time Off
- Paid holidays
- Paid parental leave
- 403(b) with a 5% employer match
- Supplemental life, AD&D, and disability coverage
- Critical illness, accident, and hospital indemnity coverage
- Tuition assistance
- Student loan servicing and support
- Adoption benefits
- Backup childcare and eldercare
- Employee Assistance Program and specialized behavioral health services and resources for employees and family members
- Discounts on services at Lurie Children’s facilities
- Discount purchasing program
- Wellbeing programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
