About The Position

We are seeking a detail orientated and dependable Division Administrator Assistant to join our Residential team! Shape Our Team. Strengthen Our Mission. Grow Our Future. Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential. Join us in making a meaningful impact and helping individuals thrive in their communities. Ideal Candidate Profile: Strong, confident leader who can guide and support diverse teams Clear and compassionate communicator Calm and dependable during fast-paced or unexpected situations Organized and able to manage multiple priorities across different locations Values person-centered care and respectful support of individuals with disabilities Approaches challenges with problem-solving and a positive attitude Builds strong relationships and fosters a healthy team culture Comfortable learning regulations, procedures, and company standards Reliable, flexible, and willing to step in where needed

Requirements

  • Strong, confident leader who can guide and support diverse teams
  • Clear and compassionate communicator
  • Calm and dependable during fast-paced or unexpected situations
  • Organized and able to manage multiple priorities across different locations
  • Values person-centered care and respectful support of individuals with disabilities
  • Approaches challenges with problem-solving and a positive attitude
  • Builds strong relationships and fosters a healthy team culture
  • Comfortable learning regulations, procedures, and company standards
  • Reliable, flexible, and willing to step in where needed

Responsibilities

  • Supervise, mentor, and support staff across multiple group home locations
  • Ensure high-quality care, safety, and daily living support for residents
  • Maintain compliance with Federal/State regulations, DHS standards, audits, and organizational policies
  • Oversee onboarding, training, and ongoing staff development
  • Monitor and assist with medication administration and accurate documentation
  • Maintain a clean, sanitary, and safe environment for residents and employees
  • Coordinate with Scheduling to manage staffing levels and reduce overtime
  • Respond to emergencies, behavioral incidents, and staffing shortages as needed
  • Communicate effectively with guardians, families, case managers, and care team members
  • Support HR and Residential Leadership with performance management, investigations, and employee relations
  • Participate in assessing new referrals and determining appropriate placement
  • Advocate for and protect consumer rights through person-centered care practices
  • Manage group home budgets, household operations, and resident financial oversight
  • Prepare for and participate in inspections, audits, and quality assurance processes
  • Complete all required documentation and reporting accurately and on time
  • Participate in on-call rotations and provide coverage as a Program Lead when needed
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