District Trade Compliance Manager

Expeditors•Portland, OR

10d

About The Position

The District Trade Compliance Manager (DTCM) manages and supports the Trade Compliance program across a district, coordinating proactively with the Regional Trade Compliance Manager (RTCM), branch management, and the Director of Trade Compliance (DTC). The role keeps current on applicable laws, regulations, directives, rules, policies, and Expeditors’ operating systems, and communicates changes and compliance objectives to district and branch personnel. The DTCM promotes a positive, consistent, and collaborative compliance culture; provides training and assessments; monitors branch workflows and compliance reports; escalates issues; and assists with corrective actions. The role also supports customer-facing awareness of the Trade Compliance program and coordinates training, reviews, and possible audits for high-risk service providers.

Requirements

Knowledge of Expeditors’ Company Policies and Procedures.
Passion for Trade Compliance and doing the right thing.
Knowledge of the global logistics industry.
Passing score on the IATA/FIATA examination.
DG certification(s).
Security Protocol training such as C-TPAT, AEO, STP, or another applicable protocol.
Product- or service-specific export, import, and/or operational training or certification.
Proficiency in MS Office, including Excel formulas and Pivot Tables.
Strong organizational and analytical skills with attention to detail.
Fluency in English.
Effective interpersonal skills, including listening, comprehension, and clear, concise communication with financial and non-financial personnel at all levels, from Operations to Senior Management.
Proven leadership attitude and skills.
Ability to drive through change.
Emotional resilience; openness to feedback and self-reflection; initiative and ability to work autonomously; integrity; professionalism; reliability; accuracy; and support for change.

Responsibilities

Communicate and coordinate with the RTCM, branch management, and DTC on Trade Compliance matters, messaging, material changes, and implementation of objectives.
Keep informed of applicable current and proposed Trade Compliance laws, regulations, directives, rules, and policies.
Maintain knowledge of Expeditors’ operating systems, including GCI, CFIT, EDMS, and ETMS, and how they support Trade Compliance objectives.
Manage the district Trade Compliance program, including training, monitoring, assessment, escalation, and employee guidance.
Promote a positive, understandable, solutions-oriented compliance environment and establish collaborative relationships across the district.
Implement Trade Compliance best practices and foster consistent compliance in branches as directed by the RTCM.
Serve as an instructor for at least 50% of annual training credits and administer the Company Trade Compliance program according to its objectives, policies, and procedures.
Visit branches regularly to deliver Trade Compliance training, develop personnel aptitude, and explain the relationship between quality, compliance, and customer service.
Train branch personnel on Company escalation procedures and periodically assess their Trade Compliance knowledge.
Timely inform the RTCM of deficiencies identified through training, file reviews, or assessments.
Assess preventive and noncompliance detection measures, monitor branch workflow, and implement corrective actions as instructed.
Run daily, weekly, and monthly import/export compliance reports and report anomalies according to escalation procedures.
Implement preventive controls and detection monitoring in accordance with Company policy and applicable laws, rules, regulations, and directives.
Understand district department performance related to Trade Compliance activities and provide regular updates to the DM, RTCM, and Product Managers on performance, red flags, legislative changes, policy or procedure changes, and related issues.
Follow Company escalation procedures and assist with remediation plans to resolve identified noncompliance.
Prioritize annual training on emerging Trade Compliance issues, participate in continued staff training, and serve as a resource for district employees.
Review audit results and other findings with Department Managers and key district personnel, and forward findings to the RTCM and DTC for trend analysis and improvement opportunities.
Support Company-wide Trade Compliance efforts by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the district.
Participate in branch meetings, sales meetings, and sales calls as a Trade Compliance resource, building customer awareness of the program and Expeditors’ commitment to compliance.
In coordination with relevant regional, service provider management, and product teams, identify high-risk service providers and locations and deliver Service Provider Compliance Requirements Training.
Review, assess, and potentially audit high-risk service providers to ensure they meet their compliance commitments to Expeditors.