District Trade Compliance Manager

Expeditors•Portland, OR

About The Position

The District Trade Compliance Manager (DTCM) manages and supports the Trade Compliance program across a district, coordinating proactively with the Regional Trade Compliance Manager (RTCM), branch management, and the Director of Trade Compliance (DTC). The role stays current on applicable laws, regulations, directives, rules, policies, and Expeditors operating systems, and communicates relevant changes and program expectations to district stakeholders. The DTCM promotes a positive, consistent, solutions-oriented culture of compliance; trains and assesses branch employees; monitors workflows and compliance reports; escalates and supports remediation of non-compliance; and reports performance, findings, and changes to relevant leaders. The role also supports customer-facing meetings and works with regional, service-provider, and product teams to train and review high-risk service providers.

Requirements

  • Knowledge of Expeditors Company policies and procedures.
  • Passion for Trade Compliance and doing the right thing.
  • Global logistics industry knowledge.
  • Passing score on the IATA/FIATA examination.
  • Dangerous goods (DG) certification(s).
  • Security protocol training such as C-TPAT, AEO, STP, or another applicable security protocol.
  • Product- or service-specific export, import, and/or operational training or certification.
  • Proficiency in Microsoft Office, including Excel formulas and Pivot Tables.
  • Strong organizational and analytical skills, with attention to detail.
  • Fluency in English.
  • Effective interpersonal and communication skills, including the ability to listen, comprehend, and communicate clearly and concisely with financial and non-financial personnel at all levels, from Operations to Senior Management, to obtain positive results.
  • Proven leadership attitude and skills.
  • Ability to drive change.
  • Emotional resilience; willingness to self-reflect and openness to feedback.
  • Initiative and ability to work autonomously.
  • Integrity, pride, reliability, accuracy, and a professional appearance and attitude.
  • Supportive attitude toward change.

Responsibilities

  • Coordinate and communicate with the RTCM, branch management, and DTC about Trade Compliance matters, program goals, material changes, and implementation.
  • Keep informed about current and proposed Trade Compliance laws, regulations, directives, rules, and policies applicable to the district and industry.
  • Maintain knowledge of Expeditors operating systems, including GCI, CFIT, EDMS, and ETMS, and how they support Trade Compliance objectives.
  • Manage the district Trade Compliance program, including training, monitoring, assessment, escalation, and employee guidance.
  • Promote a positive, consistent, collaborative, and solutions-oriented compliance culture in district branches.
  • Serve as an example of Trade Compliance as an integral part of customer service and business success, and implement best practices as directed by the RTCM.
  • Serve as an instructor for at least 50% of annual training credits and administer the Company Trade Compliance program according to its objectives, policies, and procedures.
  • Visit branches regularly to deliver training, train personnel on escalation procedures, and periodically assess employee aptitude in Trade Compliance.
  • Timely inform the RTCM of deficiencies identified through training, file reviews, or assessments.
  • Assess preventive controls and non-compliance detection measures, monitor branch workflow, and report findings regularly to the RTCM.
  • Run daily, weekly, and monthly import/export compliance reports and report anomalies according to escalation procedures.
  • Implement preventive controls and detection monitoring in accordance with Company policy and applicable laws, rules, regulations, and directives.
  • Understand the performance of district departments in relation to Trade Compliance activities and participate in assessments and corrective actions as instructed.
  • Follow Company escalation procedures for non-compliance identified through reports, monitoring, disclosures, government visits, or other means.
  • Provide regular updates to the DM, RTCM, and Product Managers about branch performance, red flags, legislative changes, policy or procedural amendments, and related issues.
  • Assist with remediation plans and corrective actions for identified non-compliance as instructed by the RTCM or DTC.
  • Prioritize annual training on emerging Trade Compliance issues, continue training staff, and serve as a district resource for employees.
  • Support Company-wide Trade Compliance efforts by installing, reviewing, assessing, and reporting on district preventive measures and detection monitors.
  • Review audit results and other findings with Department Managers and key district personnel, and forward findings to the RTCM and DTC for trend analysis and improvement opportunities.
  • Support branch meetings, sales meetings, and sales calls to explain the Trade Compliance program to customers and reinforce the Company's commitment to 100% Trade Compliance.
  • Work with the Regional DTC, RTCM, Service Provider Management, and Product teams to identify high-risk service providers and locations and deliver compliance requirements training.
  • Work with Service Provider Management and Product teams to review, assess, and potentially audit high-risk service providers.

Benefits

  • Paid vacation, holiday, and sick time
  • Medical health plan
  • Life insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
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