District Trade and Customs Compliance Manager

Expeditors•Columbus, OH

About The Position

The District Trade and Customs Compliance Manager (DTCM) supports and administers Expeditors’ Trade Compliance program across a district. The role promotes a positive, collaborative, and solutions-oriented compliance culture; trains and assesses branch personnel; monitors workflows and compliance reports; escalates and helps remediate non-compliance; and keeps employees informed about applicable trade laws and regulatory changes. The DTCM also serves as a compliance resource for employees and customers and helps ensure service providers understand and meet their compliance commitments. The position works in coordination with the Regional Trade Compliance Manager (RTCM), District Trade Compliance (DTC), District Managers, Product Managers, department managers, and service provider and product teams. It includes regular visits to district branches and participation in branch and sales meetings and calls.

Requirements

Passion for Trade Compliance and doing the right thing.
Proficiency in English and one local language spoken in the district.
At least three years at the Company or similar experience in the trade and customs field.
Understanding of applicable Trade Compliance laws and regulations.
Training in sanctioned and embargoed countries, denied party screening, and export controls awareness under U.S. law and the laws of other jurisdictions that have implemented U.N. sanctions.
No objection to a background check, as permitted by applicable law.
Passing score on the IATA/FIATA examination.
DG certification(s).
Security Protocol training, such as C-TPAT, AEO, STP, or another applicable security protocol.
Product- or service-specific export, import, and/or operational training or certification.

Nice To Haves

U.S. Customs Broker license or a similar license in a non-U.S. country, where available.
Existing or anticipated product- or service-specific certification and/or specific DTCM certification to be developed in the future.

Responsibilities

Promote a positive, understandable, and solutions-oriented Trade Compliance environment in district branches.
Model Trade Compliance as an integral part of customer service and business success, and foster collaboration and consistent compliance practices across the district.
Serve as an instructor for at least 50% of annual training credits and administer the Company Trade Compliance program according to its objectives, policies, and procedures.
Visit branches regularly to provide training, train personnel on escalation procedures, and periodically assess employees’ Trade Compliance aptitude.
Report deficiencies identified in training, file reviews, or assessments to the RTCM in a timely manner.
Assess preventive controls and non-compliance detection measures in the district and report on them regularly.
Monitor and assess compliance workflow, implement corrective actions as instructed, and run daily, weekly, and monthly import/export compliance reports, escalating anomalies according to procedures.
Understand district department performance related to Trade Compliance and implement preventive controls and detection monitoring in accordance with company policy and applicable laws and regulations.
Follow company escalation procedures to resolve identified non-compliance and provide regular updates to the District Manager, RTCM, and Product Managers on branch performance, red flags, legislative changes, and related issues.
Assist with remediation plans and corrective actions for non-compliance, as instructed by the RTCM or DTC.
Keep informed of applicable Trade Compliance laws, rules, regulations, and directives and communicate changes to the DTC and RTCM.
Prioritize annual training on emerging Trade Compliance issues in coordination with the RTCM and continue training staff.
Support company-wide Trade Compliance efforts by installing, reviewing, assessing, and reporting on district preventive measures and detection monitors.
Review audit results and other findings with department managers and key district personnel, and forward findings for trend analysis and improvement opportunities.
Act as a Trade Compliance resource for district employees.
Participate in branch meetings, sales meetings, and sales calls to build customer awareness of the Trade Compliance program and reinforce the company’s commitment to 100% Trade Compliance.
Coordinate with Regional DTC, RTCM, Service Provider Management, and Product teams to identify high-risk service providers and locations and deliver compliance requirements training.
Review, assess, and potentially audit high-risk service providers with relevant teams to ensure they meet their compliance commitments to Expeditors.